Fan Milk Plc recruitment for a Graduate Quality Control Officer

Fan Milk Plc, is a leading manufacturer and marketer of healthy, nutritious and safe frozen dairy and non-frozen dairy food products with distribution channels across the length and breadth of Nigeria. Fan Milk Nigeria is a well established and fast growing food processing industry offering wide range of products.

We are recruiting to fill the position below:

 

 

Job Title: Quality Control Officer
Location: 
Ibadan, Oyo
Responsibilities 

The Quality Control Officer primary responsibilities will include:

  • Floor Support: Support investigation or improvement process
  • Plant & personnel hygiene Sanitation Audit
  • Carry out company policy on all required Good Manufacturing Practices,
  • Food Safety requirements & escalate Food safety findings or incidents
  • Support the compliance for ISO 22000.
  • Support improvement initiatives within & outside the factory
  • Support to assure Water Quality for product processing
  • Support verification of finished products
  • Support assessment of equipment efficiency
  • Support to assure laboratory efficiency
  • Raw materials, packing materials inspection analysis & documentation as specified in ISO 22000 Quality manual file
  • Monitoring of in-process relating inspection, finished products analysis & documentation as specified in ISO 22000 Quality manual file.
  • Perform a variety of standard microbiological, chemical, physical or sensory testing as specified in ISO 22000 Quality manual file.
  • Maintaining daily/weekly logs & data records associated with job function( non-conforming materials/analysis, correction action log, on hold logs & net content files etc) as specified in the ISO 22000 Quality manual file

Critical Qualifications/Skills/Experience (IPE Factor: Knowledge)
The Qualified Applicant possesses the following Background:

  • Basic knowledge of laboratory analysis of products
  • Attention to Detail, Thoroughness and ability to deal with Complexity
  • High Interest to the Job and expression of  Zeal, Commitment and Ownership
  • HND/B.Sc in Food Technology, Microbiology, Chemistry, Biochemistry with other related fields preferred (3months – 1year industrial experience in a food industry would be an added advantage)
  • Good Communication skill to follow through both the up and down stream in the organization.
  • Possess active will to achieving set goals and promoting strong team spirit with the team members across the organization.
  • Ability to work with time to achieve set goals
  • Process improvement and proactive

 

 

How to Apply
Interested and qualified candidates should:
Click here to apply

Job For Database Administrator at Ibadan Electricity Distribution Company (IBEDC)

Ibadan Electricity Distribution Company (IBEDC) Plc – Headquartered in Ibadan is responsible for electricity distribution within the south western zone (Oyo, Ogun, Osun and kwara as well as some parts of Kogi, Ekiti and Niger states).

We are an organization with a focus on delivering excellent service to the customers and providing customer satisfaction through reliable power distributions.

We are recruiting to fill the vacant position below:

 

 

Job Title: Database Administrator
Location: 
Ibadan, Oyo
Specialization: Information Systems

Job Description

  • The SQL Server DBA will be responsible for the implementation, configuration, maintenance, and performance of critical SQL Server RDBMS systems, to ensure the availability and consistent performance of our corporate applications.
  • This is a “hands-on” position requiring solid technical skills, as well as excellent interpersonal and communication skills.

Responsibilities

  • Test backups to ensure we can meet the business’ Recovery Time Objectives (RTO)
  • Troubleshoot SQL Server service outages as they occur, including after-hours and weekends
  • Configure SQL Server monitoring utilities to minimize false alarms
  • Deploy database change scripts provided by third party vendors
  • When performance issues arise, determine the most effective way to increase performance including hardware purchases, server configuration changes, or index/query changes
  • Document the company’s database environment
  • Failover clustering, SAN replication, and other high availability technologies
  • SQL Server merge, peer to peer, or transactional replication.
  • Manage SQL Server databases through multiple product life-cycle environments, from development to mission-critical production systems.
  • Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.
  • Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end.
  • Create schemas and sub-schemas in consultation with application project team.
  • Perform scheduled maintenance and support release deployment activities after hours.
  • Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
  • Ensure all database servers are backed up in a way that meets the business’s Recovery Point Objectives (RPO)

Qualifications and Requirements

  • 5+ years MS SQL Server Administration experience required
  • Excellent written and verbal communication
  • Ability to organize and plan work independently
  • Ability to work in a rapidly changing environment
  • Ability to multi-task and context-switch effectively between different activities and teams
  • Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools
  • Experience with backups, restores and recovery models
  • Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server
  • Experience working with Windows server, including Active Directory

 

 

How to Apply
Interested and qualified candidates should:
Click here to apply

 

Application Deadline 15th June, 2018.

 

Note

  • When the page opens, click on “Click here see vacancies” and select “Database Administrator” to apply accordingly
  • Only shortlisted candidates will be contacted.

Sales Agent Job Vacancy at Bluescripts IT Academy

Bluescripts IT Academy is a pioneering leader in professional IT training, Networking & Security solution. We are Educational consult in Ibadan involved in training ICAN/ATSWA students.

We are recruiting to fill the positions below:

Job Title: Sales Agent
Location
: Ibadan, Oyo
Job Type: Full Time

Requirements & Skills

  • Minimum of OND
  • Applicants MUST Reside in Ibadan
  • Good communication skill
  • Minimum of 2 years experience.

 

 

How To Apply
Interested and qualified candidates should send their CV’s to: bluescriptsit@yahoo.com The subject of the mail should be the position you are applying for.

 Application Deadline 18th June, 2018.

Latest Job Vacancies at Stanbic IBTC Bank, 21st May, 2018

Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa’s financial system for 150 years, and now spans 16 countries across the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:

 

 

Job Title: Business Banker
Job ID: 32192
Location: Aleshinloye, Oyo
Job Sector: Banking

Job Purpose

  • To provide a basic, branch-based business banking sales and service facility to a portfolio of small business customers requiring uncomplicated and standardized financial product solutions

Key Accountabilities

  • Explain, promote and sell a range of appropriate Stanbic IBTC product offerings and solutions that meet the financial needs of small business customers.
  • Selling includes acquiring and opening new business accounts (walk-in customers)
  • Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations).
  • Identifying sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking (Business Online); Card; etc.
  • Mining existing customer data to identify expansion and/or additional business opportunities.
  • Identifying opportunities to migrate top-end customers.
  • Performing a liaison role between customers and back-office service fulfillment and credit functions.
  • Educating clients regarding the parameters and routine procedures governing standard SME product and service offerings to ensure the correct customer behavior and product usage.
  • Adhering to record keeping requirements as outlined by CBN and the Nigeria Financial Intelligence Unit (NFIU)

Preferred Qualifications and Experience
Educational Qualification:

  • Minimum of a 2.2 B.Sc degree from an accredited University

Work Experience:

  • Minimum of 2 years relevant experience in Banking preferably in relationship/transactional banking.
  • Business Assistant experience to the Business Manager is ideal.
  • This experience provides an understanding of how to interact with and sell to personal banking customers, as well as how the principles of scored lending are applied in practice.
  • Experience in Credit origination.
  • Previous experience running a small business.

Technical Competencies:

  • Business and Financial Advisory
  • Knowledge of Asset Management Products
  • Credit Analysis
  • E-Channel management

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Business Banker
Job ID: 29481
Location: Agodi Gate, Oyo
Job Sector: Banking

Job Purpose

  • To provide a basic, branch-based business banking sales and service facility to a portfolio of small business customers requiring uncomplicated and standardized financial product solutions

Key Accountabilities

  • Explain, promote and sell a range of appropriate Stanbic IBTC product offerings and solutions that meet the financial needs of small business customers.
  • Selling includes acquiring and opening new business accounts (walk-in customers)
  • Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations).
  • Identifying sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking (Business Online); Card; etc.
  • Mining existing customer data to identify expansion and/or additional business opportunities.
  • Identifying opportunities to migrate top-end customers.
  • Performing a liaison role between customers and back-office service fulfillment and credit functions.
  • Educating clients regarding the parameters and routine procedures governing standard SME product and service offerings to ensure the correct customer behavior and product usage.
  • Adhering to record keeping requirements as outlined by CBN and the Nigeria Financial Intelligence Unit (NFIU)

Preferred Qualifications and Experience
Educational Qualification:

  • Minimum of a 2.2 B.Sc degree from an accredited University

Work Experience:

  • Minimum of 2 years relevant experience in Banking preferably in relationship/transactional banking.
  • Business Assistant experience to the Business Manager is ideal.
  • This experience provides an understanding of how to interact with and sell to personal banking customers, as well as how the principles of scored lending are applied in practice.
  • Experience in Credit origination.
  • Previous experience running a small business.

Technical Competencies:

  • Business and Financial Advisory
  • Knowledge of Asset Management Products
  • Credit Analysis
  • E-Channel management

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Branch Manager
Job ID: 32190
Location: Owerri, Imo
Job Sector: Banking

Job Details
Standard Bank is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position. We place huge value on the talent of our people to drive our continued success, and to support our plans for growth. We now need a talented and resourceful Branch Manager to help fulfill our business objectives and build customer loyalty.

Job Purpose

  • Ensure that customers consistently receive a high quality service by efficiently managing, developing and using all available resources (i.e. staff, systems and processes) and ensuring that a strong, customer-focused service culture becomes entrenched in the service centre.
  • To ensure that customers are migrated to more appropriate and cost-effective channels, that cross-selling opportunities are identified and actioned, based on customer needs. Proactively identify and assess the risks faced by the centres and reduce the overall exposure by maintaining an effective system of controls.
  • Ensure the effective rollout of change management initiatives to the service centres.
  • Maintain a high level of integrity and ethical standards.

Key Responsibilities/Accountabilities
Customer Service:

  • Set and ensure that service standards are maintained, in line with differentiated requirements of the market segments.
  • Ensure that customer needs are anticipated and met through provision of appropriate products and services via the most suitable channels.
  • Ensure that the centres strive for continuous service improvement.

Management of Credit and Operational Risk:

  • Identify the major risks affecting the centres and ensure that the necessary steps are taken to measure, monitor and manage these risks.
  • Recommend revision of internal controls to provincial operations where appropriate, to address new or previously uncontrolled risks.
  • Manage assets, eg cash and cost accountabilities, with emphasis on the containment of controllable costs.
  • Manage and ensure overall operational readiness/efficiency of the centres’ infrastructure (including premises, ATMs, systems), physical security, opening/closing procedures and operational issues such as fraud, losses and differences.
  • Ensure irregularities highlighted in routine control reports are attended to.
  • Co-ordinate the checking of centre tellers/treasury/blank forms.
  • Complete monthly centre housekeeping checklist.
  • Report premises/equipment issues to regional operations.
  • Ensure that an effective control structure is maintained, with control activities defined at every level and duties appropriately segregated.
  • Ensure that levels of authority and limits of access to information/systems are adhered to.
  • Ensure that all routine controls relating to new business are effectively applied.
  • Ensure compliance with OHS (Occupational Health and Safety) requirements

Management of Service Improvement:

  • Manage the customer problem resolution process and ensure the accurate logging of information.
  • Set and monitor turn-around times for resolving customer queries and complaints.
  • Ensure that problem root causes are resolved by facilitating corrective action and regular liaison with support entities (including issues relating to ATM and Auto E terminals).
  • Ensure that service measurement is maintained and action adverse trends.
  • Implement service recovery to facilitate customer retention.
  • Ensure that customers provide/have provided documentation as required in terms of FICA/KYC legislation

Management of responsive sales and relationship management:

  • Develop sales and relationship management plans to achieve responsive sales targets for the centers.
  • Manage the sales and relationship management tracking system and provide feedback and coaching to the team.
  • Identify different local market segments prevalent in geographical area and keep up to date with changes/developments.
  • Drive the lead referral system.
  • Coach the responsive relationship management team on product knowledge, cross-selling opportunities and assist subordinates in generating meaningful and value-added solutions for customers resulting in maximum business development.
  • Ensure the territory where the branch is situated has adequate feel of the bank and its products

Increased cross-selling ratios:

  • Effective migration of customers/transactions to more appropriate channels.
  • Requisite stationery and cash supplies held.
  • Effective, customer-orientated telephone management.
  • Retention of satisfied, well-informed customers as measured by Customer Evaluation of Bank Service (CEBS) ratings.
  • Staff effectiveness and motivation Positive findings of Inspection Compliance reports

Convene regular customer discussion forums and action the results:

  • Maintain awareness of serious customer complaints and attend to resolution.
  • Ensure that opportunities for migration of customers to more appropriate/cost-effective channels and migratable teller/enquiry transactions are identified and actioned.
  • Ensure efficient, customer-orientated telephone procedures.
  • Discuss staffing requirements as predicted by Branch Scheduling Tool (BST) with Provincial Productivity
  • Ensure BST schedule adherence for all reporting Service Centres

People Management:

  • Delegate authority and responsibility in line with business objectives and service standards to ensure the empowerment, motivation and effectiveness of all subordinates.
  • Monitor and manage the performance and development of subordinates to ensure sustained profitability, compliance with the Code of Banking Practice, internal controls and overall well-being of staff.
  • Prepare a flexible staffing plan to meet service/sales demands in the centres, taking into account local conditions, resourcing options and costs.
  • Overall staff complement to be in line with productivity measurements. – Branch Scheduling Tool
  • Visibly assist the centres in achieving targets and standards of performance by providing consistent encouragement and guidance.
  • Ensure that equity requirements are met and transformation initiatives supported.
  • Identify strengths and development areas and ensure tat subordinates receive the required coaching/training
  • Turn-around times for processing and one-on-one customer interaction in terms of segment standards, efficient service.
  • Control operational losses and minimise risk compliance with laid-down instructions and effective management of credit risk, physical security etc.
  • Costs contained within budget.
  • Availability of ATMs and within target, site cleanliness requirements met, minimal vandalism.

Preferred Qualifications and Experience

  • A Bachelor’s degree in any related field
  • Minimum 2 years Banking Operations experience
  • Minimum 6-8 years Retail Banking, Business Development experience
  • At least one professional qualification, e.g CIBN, ICAN

Knowledge/Technical Skills/Expertise:

  • Basic Financial Analysis – Ability to interpret income statement, balance sheet, cash flow statement and financial ratios.
  • Business acumen – Ability to spot opportunities and optimize revenue generation for the business
  • A thorough knowledge of standardised business banking transactional products and other core products relevant to small business enterprises.
  • A good working knowledge and understanding of behavioural credit scoring principles and practices, including an understanding of all SME product programs
  • Through knowledge and understanding of market segmentation and management.
  • Knowledge of Personal and Business Banking products and services.
  • Knowledge of the country’s Personal and Business Banking Strategy.
  • Knowledge of sales and marketing theory and principles.
  • Knowledge of business and financial management principles and practice, including business economics.
  • Knowledge of risk management and credit principles.
  • Knowledge of the bank system. Knowledge of branch transaction processes.
  • Knowledge of distribution channels.
  • Knowledge of human resources principles.
  • Basic Financial Analysis – Ability to interpret income statement, balance sheet, cash flow statement and financial ratios.
  • Business acumen – Ability to spot opportunities and optimize revenue generation for the business
  • A thorough knowledge of standardised business banking transactional products and other core products relevant to small business enterprises.
  • A good working knowledge and understanding of behavioural credit scoring principles and practices, including an understanding of all SME product programs

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Branch Manager
Job ID: 32188
Location: Asaba, Delta
Job Sector: Banking

Job Details
Standard Bank is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position. We place huge value on the talent of our people to drive our continued success, and to support our plans for growth. We now need a talented and resourceful Branch Manager to help fulfill our business objectives and build customer loyalty.

Job Purpose

  • Ensure that customers consistently receive a high quality service by efficiently managing, developing and using all available resources (i.e. staff, systems and processes) and ensuring that a strong, customer-focused service culture becomes entrenched in the service centre.
  • To ensure that customers are migrated to more appropriate and cost-effective channels, that cross-selling opportunities are identified and actioned, based on customer needs. Proactively identify and assess the risks faced by the centres and reduce the overall exposure by maintaining an effective system of controls.
  • Ensure the effective rollout of change management initiatives to the service centres.
  • Maintain a high level of integrity and ethical standards.

Key Responsibilities/Accountabilities
Customer Service:

  • Set and ensure that service standards are maintained, in line with differentiated requirements of the market segments.
  • Ensure that customer needs are anticipated and met through provision of appropriate products and services via the most suitable channels.
  • Ensure that the centres strive for continuous service improvement.

Management of Credit and Operational Risk:

  • Identify the major risks affecting the centres and ensure that the necessary steps are taken to measure, monitor and manage these risks.
  • Recommend revision of internal controls to provincial operations where appropriate, to address new or previously uncontrolled risks.
  • Manage assets, eg cash and cost accountabilities, with emphasis on the containment of controllable costs.
  • Manage and ensure overall operational readiness/efficiency of the centres’ infrastructure (including premises, ATMs, systems), physical security, opening/closing procedures and operational issues such as fraud, losses and differences.
  • Ensure irregularities highlighted in routine control reports are attended to.
  • Co-ordinate the checking of centre tellers/treasury/blank forms.
  • Complete monthly centre housekeeping checklist.
  • Report premises/equipment issues to regional operations.
  • Ensure that an effective control structure is maintained, with control activities defined at every level and duties appropriately segregated.
  • Ensure that levels of authority and limits of access to information/systems are adhered to.
  • Ensure that all routine controls relating to new business are effectively applied.
  • Ensure compliance with OHS (Occupational Health and Safety) requirements

Management of Service Improvement:

  • Manage the customer problem resolution process and ensure the accurate logging of information.
  • Set and monitor turn-around times for resolving customer queries and complaints.
  • Ensure that problem root causes are resolved by facilitating corrective action and regular liaison with support entities (including issues relating to ATM and Auto E terminals).
  • Ensure that service measurement is maintained and action adverse trends.
  • Implement service recovery to facilitate customer retention.
  • Ensure that customers provide/have provided documentation as required in terms of FICA/KYC legislation

Management of responsive sales and relationship management:

  • Develop sales and relationship management plans to achieve responsive sales targets for the centers.
  • Manage the sales and relationship management tracking system and provide feedback and coaching to the team.
  • Identify different local market segments prevalent in geographical area and keep up to date with changes/developments.
  • Drive the lead referral system.
  • Coach the responsive relationship management team on product knowledge, cross-selling opportunities and assist subordinates in generating meaningful and value-added solutions for customers resulting in maximum business development.
  • Ensure the territory where the branch is situated has adequate feel of the bank and its products

Increased cross-selling ratios:

  • Effective migration of customers/transactions to more appropriate channels.
  • Requisite stationery and cash supplies held.
  • Effective, customer-orientated telephone management.
  • Retention of satisfied, well-informed customers as measured by Customer Evaluation of Bank Service (CEBS) ratings.
  • Staff effectiveness and motivation Positive findings of Inspection Compliance reports

Convene regular customer discussion forums and action the results:

  • Maintain awareness of serious customer complaints and attend to resolution.
  • Ensure that opportunities for migration of customers to more appropriate/cost-effective channels and migratable teller/enquiry transactions are identified and actioned.
  • Ensure efficient, customer-orientated telephone procedures.
  • Discuss staffing requirements as predicted by Branch Scheduling Tool (BST) with Provincial Productivity
  • Ensure BST schedule adherence for all reporting Service Centres

People Management:

  • Delegate authority and responsibility in line with business objectives and service standards to ensure the empowerment, motivation and effectiveness of all subordinates.
  • Monitor and manage the performance and development of subordinates to ensure sustained profitability, compliance with the Code of Banking Practice, internal controls and overall well-being of staff.
  • Prepare a flexible staffing plan to meet service/sales demands in the centres, taking into account local conditions, resourcing options and costs.
  • Overall staff complement to be in line with productivity measurements. – Branch Scheduling Tool
  • Visibly assist the centres in achieving targets and standards of performance by providing consistent encouragement and guidance.
  • Ensure that equity requirements are met and transformation initiatives supported.
  • Identify strengths and development areas and ensure tat subordinates receive the required coaching/training
  • Turn-around times for processing and one-on-one customer interaction in terms of segment standards, efficient service.
  • Control operational losses and minimise risk compliance with laid-down instructions and effective management of credit risk, physical security etc.
  • Costs contained within budget.
  • Availability of ATMs and within target, site cleanliness requirements met, minimal vandalism.

Preferred Qualifications and Experience

  • A Bachelor’s degree in any related field
  • Minimum 2 years Banking Operations experience
  • Minimum 6-8 years Retail Banking, Business Development experience
  • At least one professional qualification, e.g CIBN, ICAN

Knowledge/Technical Skills/Expertise:

  • Basic Financial Analysis – Ability to interpret income statement, balance sheet, cash flow statement and financial ratios.
  • Business acumen – Ability to spot opportunities and optimize revenue generation for the business
  • A thorough knowledge of standardised business banking transactional products and other core products relevant to small business enterprises.
  • A good working knowledge and understanding of behavioural credit scoring principles and practices, including an understanding of all SME product programs
  • Through knowledge and understanding of market segmentation and management.
  • Knowledge of Personal and Business Banking products and services.
  • Knowledge of the country’s Personal and Business Banking Strategy.
  • Knowledge of sales and marketing theory and principles.
  • Knowledge of business and financial management principles and practice, including business economics.
  • Knowledge of risk management and credit principles.
  • Knowledge of the bank system. Knowledge of branch transaction processes.
  • Knowledge of distribution channels.
  • Knowledge of human resources principles.
  • Basic Financial Analysis – Ability to interpret income statement, balance sheet, cash flow statement and financial ratios.
  • Business acumen – Ability to spot opportunities and optimize revenue generation for the business
  • A thorough knowledge of standardised business banking transactional products and other core products relevant to small business enterprises.
  • A good working knowledge and understanding of behavioural credit scoring principles and practices, including an understanding of all SME product programs

Interested and qualified candidates should:Click here to apply

 

 

Job Title: Branch Manager
Job ID: 29265
Location: Onitsha Head Bridge, Anambra
Job Sector: Banking

Job Details
Standard Bank is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position. We place huge value on the talent of our people to drive our continued success, and to support our plans for growth. We now need a talented and resourceful Branch Manager to help fulfill our business objectives and build customer loyalty.

Job Purpose

  • Ensure that customers consistently receive a high quality service by efficiently managing, developing and using all available resources (i.e. staff, systems and processes) and ensuring that a strong, customer-focused service culture becomes entrenched in the service centre.
  • To ensure that customers are migrated to more appropriate and cost-effective channels, that cross-selling opportunities are identified and actioned, based on customer needs. Proactively identify and assess the risks faced by the centres and reduce the overall exposure by maintaining an effective system of controls.
  • Ensure the effective rollout of change management initiatives to the service centres.
  • Maintain a high level of integrity and ethical standards.

Key Responsibilities/Accountabilities
Customer Service:

  • Set and ensure that service standards are maintained, in line with differentiated requirements of the market segments.
  • Ensure that customer needs are anticipated and met through provision of appropriate products and services via the most suitable channels.
  • Ensure that the centres strive for continuous service improvement.

Management of Credit and Operational Risk:

  • Identify the major risks affecting the centres and ensure that the necessary steps are taken to measure, monitor and manage these risks.
  • Recommend revision of internal controls to provincial operations where appropriate, to address new or previously uncontrolled risks.
  • Manage assets, eg cash and cost accountabilities, with emphasis on the containment of controllable costs.
  • Manage and ensure overall operational readiness/efficiency of the centres’ infrastructure (including premises, ATMs, systems), physical security, opening/closing procedures and operational issues such as fraud, losses and differences.
  • Ensure irregularities highlighted in routine control reports are attended to.
  • Co-ordinate the checking of centre tellers/treasury/blank forms.
  • Complete monthly centre housekeeping checklist.
  • Report premises/equipment issues to regional operations.
  • Ensure that an effective control structure is maintained, with control activities defined at every level and duties appropriately segregated.
  • Ensure that levels of authority and limits of access to information/systems are adhered to.
  • Ensure that all routine controls relating to new business are effectively applied.
  • Ensure compliance with OHS (Occupational Health and Safety) requirements

Management of Service Improvement:

  • Manage the customer problem resolution process and ensure the accurate logging of information.
  • Set and monitor turn-around times for resolving customer queries and complaints.
  • Ensure that problem root causes are resolved by facilitating corrective action and regular liaison with support entities (including issues relating to ATM and Auto E terminals).
  • Ensure that service measurement is maintained and action adverse trends.
  • Implement service recovery to facilitate customer retention.
  • Ensure that customers provide/have provided documentation as required in terms of FICA/KYC legislation

Management of responsive sales and relationship management:

  • Develop sales and relationship management plans to achieve responsive sales targets for the centers.
  • Manage the sales and relationship management tracking system and provide feedback and coaching to the team.
  • Identify different local market segments prevalent in geographical area and keep up to date with changes/developments.
  • Drive the lead referral system.
  • Coach the responsive relationship management team on product knowledge, cross-selling opportunities and assist subordinates in generating meaningful and value-added solutions for customers resulting in maximum business development.
  • Ensure the territory where the branch is situated has adequate feel of the bank and its products

Increased cross-selling ratios:

  • Effective migration of customers/transactions to more appropriate channels.
  • Requisite stationery and cash supplies held.
  • Effective, customer-orientated telephone management.
  • Retention of satisfied, well-informed customers as measured by Customer Evaluation of Bank Service (CEBS) ratings.
  • Staff effectiveness and motivation Positive findings of Inspection Compliance reports

Convene regular customer discussion forums and action the results:

  • Maintain awareness of serious customer complaints and attend to resolution.
  • Ensure that opportunities for migration of customers to more appropriate/cost-effective channels and migratable teller/enquiry transactions are identified and actioned.
  • Ensure efficient, customer-orientated telephone procedures.
  • Discuss staffing requirements as predicted by Branch Scheduling Tool (BST) with Provincial Productivity
  • Ensure BST schedule adherence for all reporting Service Centres

People Management:

  • Delegate authority and responsibility in line with business objectives and service standards to ensure the empowerment, motivation and effectiveness of all subordinates.
  • Monitor and manage the performance and development of subordinates to ensure sustained profitability, compliance with the Code of Banking Practice, internal controls and overall well-being of staff.
  • Prepare a flexible staffing plan to meet service/sales demands in the centres, taking into account local conditions, resourcing options and costs.
  • Overall staff complement to be in line with productivity measurements. – Branch Scheduling Tool
  • Visibly assist the centres in achieving targets and standards of performance by providing consistent encouragement and guidance.
  • Ensure that equity requirements are met and transformation initiatives supported.
  • Identify strengths and development areas and ensure tat subordinates receive the required coaching/training
  • Turn-around times for processing and one-on-one customer interaction in terms of segment standards, efficient service.
  • Control operational losses and minimise risk compliance with laid-down instructions and effective management of credit risk, physical security etc.
  • Costs contained within budget.
  • Availability of ATMs and within target, site cleanliness requirements met, minimal vandalism.

Preferred Qualifications and Experience

  • A Bachelor’s degree in any related field
  • Minimum 2 years Banking Operations experience
  • Minimum 6-8 years Retail Banking, Business Development experience
  • At least one professional qualification, e.g CIBN, ICAN

Knowledge/Technical Skills/Expertise:

  • Basic Financial Analysis – Ability to interpret income statement, balance sheet, cash flow statement and financial ratios.
  • Business acumen – Ability to spot opportunities and optimize revenue generation for the business
  • A thorough knowledge of standardised business banking transactional products and other core products relevant to small business enterprises.
  • A good working knowledge and understanding of behavioural credit scoring principles and practices, including an understanding of all SME product programs
  • Through knowledge and understanding of market segmentation and management.
  • Knowledge of Personal and Business Banking products and services.
  • Knowledge of the country’s Personal and Business Banking Strategy.
  • Knowledge of sales and marketing theory and principles.
  • Knowledge of business and financial management principles and practice, including business economics.
  • Knowledge of risk management and credit principles.
  • Knowledge of the bank system. Knowledge of branch transaction processes.
  • Knowledge of distribution channels.
  • Knowledge of human resources principles.
  • Basic Financial Analysis – Ability to interpret income statement, balance sheet, cash flow statement and financial ratios.
  • Business acumen – Ability to spot opportunities and optimize revenue generation for the business
  • A thorough knowledge of standardised business banking transactional products and other core products relevant to small business enterprises.
  • A good working knowledge and understanding of behavioural credit scoring principles and practices, including an understanding of all SME product programs

Interested and qualified candidates should:Click here to apply

 

Application Deadline 25th May, 2018.

Job For Experienced Direct Sales Representative at Alajo Online

Alajo Online is a website that provides AJO (thrift collecting) services. It encourages saving and provides loans to assist people in meeting their financial goals.

We are recruiting to fill the position below:

 

 

Job Title: Experienced Direct Sales Representative
Location
: Oyo

Qualification/
Experience

  • NCE, OND, HND and First Degree.
  • Minimum of 3 Years outstanding experience

Remuneration
Attractive salary to start + bonuses for outstanding performance.


How To Apply

Interested and qualified candidates should send their CV’s to: admin@alajoonline.com and submission@alajoonline.com

 

Application Deadline 21st May, 2018.

 

Note: You must be very experienced to apply for the position.

 

For inquiry – call: +2349094284239

Latest Job Vacancies at Alajo Online, 28th April, 2018

Alajo Online is a website that provides AJO (thrift collecting) services. It encourages saving and provides loans to assist people in meeting their financial goals.

We are recruiting to fill the position below:

 

 

Job Title: Professional Currency Trader
Location
: Oyo

Qualification

  • NCE, OND, HND and First Degree.

Experience:

  • Minimum of 5-10 years Trading Experience in Currency Trading (Forex) with proofs and certificates

Remuneration
Attractive Salary to Start + Bonuses for outstanding performance.

 

 

Job Title: Professional Stock Trader
Location
: Oyo

Qualification

  • NCE, OND, HND and First Degree.

Experience:

  • Minimum of 5-10 years trading experience in Stock Trading with proofs and certificates.

Remuneration
Attractive Salary to Start + Bonuses for outstanding performance.

 

 

Job Title: Professional Marketing Executive
Location
: Oyo

Qualification

  • NCE, OND, HND and First Degree.

Experience:

  • Minimum of 3-5 years outstanding experience.

Remuneration
Attractive Salary to Start + Bonuses for outstanding performance.

 

 

Job Title: Experienced Direct Sales Representative
Location
: Oyo

Qualification

  • NCE, OND, HND and First Degree.

Experience:

  • Minimum of 3 years outstanding experience.

Remuneration
Attractive Salary to Start + Bonuses for outstanding performance.

 

 

Job Title: Experienced Sales Manager
Location
: Oyo

Qualification

  • NCE, OND, HND and First Degree.

Experience:

  • Minimum of 5 years in Sales Managerial experience.

Remuneration
Attractive Salary to Start + Bonuses for outstanding performance.

 

 

Job Title: Professional Web Programmer
Location
: Oyo

Qualification

  • NCE, OND, HND and First Degree.

Experience:

  • Minimum of 6 years in Web Programming outstanding experience.

Remuneration
Attractive Salary to Start + Bonuses for outstanding performance.

 

 


How To Apply

Interested and qualified candidates should send their CV’s to: admin@alajoonline.com and submission@alajoonline.com

 

Application Deadline 14th May, 2018.

 

Note: You must be very experienced to apply for the position. This is a result oriented company!

 

For inquiry – call: +2349094284239

Ongoing Recruitment For Graduate Trainees In A Renowned Pharmaceutical Company, 24th April, 2018

White Tulip Consulting Limited – Our client has been in Nigeria pharmaceutical market for close to a decade now. In association with leading Asian pharmaceutical companies, it lns, markets arid distribute pharmaceutical and health products pan-Nigeria.

We are recruiting to fill the position below:

 

 

 

Job Title: Management Trainee (Medical Representation)
Locations:
 Abuja, Kano, Jos, Lagos, Ibadan-Oyo, Ilorin-Kwara, Akure-Ondo, Owerri-Imo, Port Harcourt-Rivers, Enugu

Job Description

  • The successful candidate is expected primarily to engage in, within the assigned territory, demand-generation and ensure access to our clients product by identifying and recruiting retail-partners for grassroots presence of products.
  • You will be provided with extensive training for up to 6 months. If your performance is deemed highly satisfactory, you may be upgraded to substantive Medical Representative, which has more generous conditions of service, including an official car.

Requirements

  • B.Pharm, or degree in any of the Medical Sciences: Pharmacology, Nursing, Chemistry, Biochemistry, Physiology, etc
  • No experience required.
  • Self-starter, ambitious, excellent communication and interpersonal skills High integrity index

 

 


How To Apply

Interested and qualified candidates should forward a one-page write-up on why they are most suitable for the job and current Resume/CV’s (MS word formal only) to: ekini.jobs.whitetulip@gmail.com Make your name, position applied for and preferred location as the heading for your email.

 

 

Application Deadline 3rd May, 2018.

 

Nate: Only shortlisted candidates will be contacted for the next stage of the selection process.

International Institute of Tropical Agriculture (IITA) recruitment for Field Workers, 23rd April, 2018

The International Institute of Tropical Agriculture (IITA) is a not-for-profit institution that generates agricultural innovations to meet Africa’s most pressing challenges of hunger, malnutrition, poverty, and natural resource degradation. Working with various partners across sub-Saharan Africa, we improve livelihoods, enhance food and nutrition security, increase employment, and preserve natural resource integrity. IITA is a member of CGIAR, a global agriculture research partnership for a food secure future.

We seek suitable Nigerian for the position below at the Institute’s Headquarter in Ibadan:

Job Title: Field Worker
Ref:IITA-HR-NRS2018-0012
Location: Ibadan
Recruitment Type: National (3-year renewable contract)

Duties
Successful candidate will among other things perform the following duties:

  • Carryout field management operations such as regeneration, characterization of clonal crops, harvesting, insecticide application and data entry;
  • Perform screen house activities to support successful conservation of germplasm;
  • Perform any other duties as may be assigned by the supervisor

Qualifications

  • O’level certificate with minimum of two (2) years’ experience performing similar role.

Competencies:

  • Have good understanding of computer, electronic data capturing tools.
  • Ability to drive is considered as an added advantage.

Remuneration
We offer highly competitive salary with equally attractive benefits and excellent working conditions in a pleasant campus environment.

 

 

How To Apply
Interested applicants should complete the online application attaching detailed cover letter and curriculum vitae saved with their names in Microsoft word format. The application must include the names and e-mail addresses of three professional referees which must include the applicant’s current or previous direct Supervisor, professional colleague and evidence of current remuneration package.

Click here to apply

Click here for more information (PDF)

Application Deadline 4th May, 2018.

Note

  • IITA is an equal opportunity employer and particularly welcomes applications from female candidates.
  • Only shortlisted candidates will be contacted.

Job For Graduate Procurement Assistant at Kranite Nigeria Limited

Kranite Nigeria Limited commits itself to becoming an international company and a major Supplier and Designer Architectural Hardwares in Nigeria. The company is best sourced for wide range of activities related to Stainless Steel Railings; Aluminum Railings; Burglary Proof; Stone Coated Roof; Office Partitions; Shower Cubicles; Furniture & Fittings.

We are recruiting to fill the position below:

Job Title: Procurement Assistant
Location
: Oyo

Job Description

  • Assists in organizing, coordinating and monitoring the assigned project procurement activities at the various stages of work, as well as takes the appropriate measures to ensure that the entire project procurement cycle is on schedule and within the budget and in accordance with requisition or contract requirements.
  • Communicates with vendors to clarify, inform and resolve procurement issues.
  • Provides assistance to office personnel on appropriate purchasing procedures.
  • Assist and ensure the update of vendor database files in the company approved system in order to establish authorized vendor status.
  • Assists in initiating and processing requests for quotations for department’s purchases, researching, evaluating, and making appropriate selection of product or service classification from the company master vendor list.
  • Ensure authorized signatory approvals are followed, and purchase order/change orders are prepared and issued with applicable attachments.
  • Maintains good relationships with vendors to provide the maximum utilization of their expertise, ideas, methods and material application in order to achieve maximum cost savings.
  • Maintains the highest ethical and professional standards and ensures that all departmental guidelines are followed.
  • Coordinates with the logistics personnel to assure the timely and cost effective transport of all equipment and materials to the required site.
  • Maintain and file necessary vendor correspondence and purchasing documentation for information and auditing purposes in accordance with departmental file management system.
  • Review, proofread, and verify forms, invoices, requisitions and financial documents as necessary for accuracy in calculation and adherence to policies and procedures.
  • Perform other duties as assigned.
  • Assists in developing and implementing the procurement execution strategy and procedures in accordance with the company guidelines.
  • Assists in planning and developing of project scheduling with reference to issue dates of requisitions and purchase order placement.
  • Assists in monitoring the issue of material requisitions within required dates. Review requisitions for completeness and expediting all missing data and/or documents and establish early required delivery dates for equipment and materials in accordance with procedure and schedule
  • Assists in analyzing and evaluating purchase requisition forms, as assigned, to ensure purchases meet requirements.
  • Communicates with requesting unit or department personnel in person, by telephone or in writing when discrepancies appear on unit/department’s purchase requisitions and modifies forms accordingly to ensure adherence with company’s procurement processes

Educational Qualifications

  • A good university First degree is required.
  • At least one (1) years of related experience in a purchasing position
  • Purchasing-related certifications i.e. Certified Purchasing Manager (CPM) will be an added advantage

Experience Required:

  • 0-2 years

Skills/Qualifications Required:

  • Experience in supply chain development of procurement strategies is desirable
  • thorough knowledge of commercial and legal terms and conditions
  • General knowledge of procurement supply chain.
  • Good communication skills and the ability to work well with people are essential.
  • Quality control – the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
  • Safety and security – the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
  • Document Control – Reviewing and keeping records of transaction of sale and purchase goods and services.
  • Ability to manage contractual/commercial issues.
  • Good coordinating and multitasking skills
  • Good interpersonal and team spirit skills
  • Good bargaining, pricing and negotiation skills.
  • Exercise good judgment in safeguarding confidential or sensitive information and adhere to high standards of confidentiality and honesty.
  • Effective time management skills
  • Problem solving, data literacy and analytical skills
  • Good vendor management skills
  • Proficiency in Microsoft office tools
  • Knowledge of general principles and practices of bargaining and purchasing.

 

 

How to Apply
Interested and qualified candidates should send their CV’s to: info@kranite.com.ng

Application Deadline 15th May, 2018.

Business Development Officer Job at Adron Homes and Properties Limited, 20th April, 2018

ADRON is a Real Estate and Property Development Company whose purpose to help people realize their aspirations for the pride of ownership, comfort, security and wealth through the provision of excellent homes and the will to provide homes for all classes of society with focus on the neglected populace in respect to government housing programs .

We are recruiting to fill the position below:

 

 

Job Title: Business Development Officer
Location: 
Iwo, Oyo

Requirement

  • Interested candidates should possess relevant qualifications.

 

 


How to Apply

Interested and qualified candidates should send their Applications and CV’s to: iwo@adronhomesproperties.com

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