Waitress Jobs in a First Class Hotel in Ikeja, Lagos

Messhveil Concept Limited – Our client a first class hotel in Ikeja, Lagos, requires the services of a qualified candidate to fill the position below:

 

Job Title: Waitress
Location:
 Lagos
Requirements

  • Qualification: SSCE/OND
  • Experience: Applicants must have worked as waitresses in any of the hospitality firms.

 

How to Apply
Interested and qualified candidates should send their Applications to: jobs@messhveil.com
Or
No. 42B, Lanre Awolokun Road,
Gbagada Phase II Scheme,
Gbagada,
Lagos State.

 

Application Deadline  22nd December, 2017.

Graduate Trainee recruitment at Axari Hotel & Suites, Calabar

Axari Hotel & Suites, a family friendly destination with luxuriously furnished rooms & suites embellished with an African theme. Axari Hotel & Suites was opened on St. Valentine’s Day 2008.

We offer a wide range packages for lodgers during holidays, honey moons, etc. Located 20 minutes away from the Magnificent Tinapa Free Trade Zone and Africa’s Premier Business Resort and fifteen minutes away from the Margaret Ekpo International Airport.

We invite applications from suitably qualified candidates for the position below:

 

Job Title: Fresh Graduate Trainee (Female)
Location: 
Cross River
Job Description

  • If you are smart, sharp and ready to learn and build a carrier in hospitality industry and you are a lady, this is your chance.
  • You are going to be trained on the job and you just have to deliver and also be a good team player.

 

How to Apply
Interested and qualified candidates should send their Application and CV’s to: vacancy@axarihotel.com

Note: This job is strictly for smart, sharp and programmeable ladies.

 

Application Deadline  15th November, 2017.

Graduate Job Openings at S&S Hotels and Suites, Lagos

S&S Hotels and Suites, remain the hotel of choice for the business traveler who requires a convenient central location offering a welcome haven that feels like a second home and the unrivalled services personified by the warmth and dedication of our staff, as well as the discerning leisure traveler seeking the captivating dining and limitless nightlife destinations within walking distance of the hotel.

We are recruiting to fill the positions below:

 

Job Title: Sales Manager
Location: Lagos
Responsibilities

  • Personal Sales Activity.
  • Representing the business at trade exhibitions, events and demonstrations.
  • Negotiating price changes, promotional calendars and activities to maximize sales of our products.
  • Selling the products and pro-actively maximizing profitability through price management.
  • Maintaining and developing relationships with existing customers.
  • Identifying and visiting potential customers for new business.
  • Negotiating the terms of agreements and closing sales.

Skills/Experience

  • Preferably educated to a Degree level.
  • Strong analysis and sales reporting skills.
  • High level of numeracy, accuracy and attention to detail.
  • Able to act on and use own initiative.
  • Experience of the chilled food or the dairy market is not essential but would be advantageous.
  • Minimum 2 years successful experience in a relevant sales role.
  • Enthusiastic, self-motivated and driven by achieving sales and profit targets.
  • Able to identify and progress new business opportunities.

 

 

Job Title: Microbiologist, Food
Location:
 Lagos
Job Description

  • The incumbent will be expected to carry out Microbial analysis on assigned hotel food to ensure compliance with laid down standards.

Requirements

  • Must possess good analytical skills with an eye for detail.
  • Must possess a B.Sc/HND in Microbiology.
  • Minimum of 1 year work experience.

 

 

Job Title: Customer Call Agent
Location: Lagos
Responsibilities

  • Improve customer service experience, create engaged customers and facilitate organic growth
  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyse statistics and compile accurate reports
  • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
  • Keep ahead of industry’s developments and apply best practices to areas of improvement
  • Control resources and utilise assets to achieve qualitative and quantitative targets
  • Adhere to and manage the approved budget
  • Maintain an orderly workflow according to priorities

Skills/Experience

  • Proven working experience as a customer service manager for smart phone.
  • Experience in providing customer service support.
  • Excellent knowledge of management methods and techniques.
  • Proficiency in English.
  • Working knowledge of customer service software, databases and tools.
  • Awareness of industry’s latest technology trends and applications.
  • Ability to think strategically and to lead.
  • Strong client-facing and communication skills.
  • Advanced troubleshooting and multi-tasking skills.
  • B.Sc in Business Administration or related field.

 

 

Job Title: Hotel Manager
Location: Lagos
Responsibilities

  • Deliver excellent customer service, at all times, ensuring guests comfort and safety
  • Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
  • Assist in keeping the hotel clean and tidy, at all times
  • Deal with customer complaints in a professional manner
  • Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
  • Manage and maintain the administration of all reservations, cancellations and no-shows, in line with company policy
  • Propose and implement effective marketing strategies to maximise room occupancy levels
  • Complete all daily administration tasks as required
  • Ensure that all bedrooms/conference rooms and areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet required standard
  • Monitor and oversee maintenance issues relevant to your area and liaise with third-party contractors as required
  • Be accountable for all relevant product delivery and stock management (mainly, laundry, cleaning materials and bedroom supplies), including setting stock levels, checking, counting, storage, reconciliation and loss investigation
  • Manage and maintain effective and efficient use of all reception equipment and hotel systems, in line with company policy
  • Provide reports, as required, for hotel management
  • Maintain effective communication with employees and other stake holders
  • Complete roasters for your team weekly; manage and maintain correct staffing levels in line with targets and business levels
  • Ensure that all members of the team sign in/out on the time sheets at reception and manage absence and lateness, in line with company policy
  • Complete all required health and safety/fire checks on time
  • Always adhere to all company policies and procedures and licensing laws
  • Carry out instructions given by the management team and head office

Qualifications

  • Minimum HND in any related field
  • Ability to manage employees in a work place
  • 1-5 years of experience in hotel management is required

 

How to Apply
Interested and qualified candidates should send their CV’s to: sshotelsandsuites105@gmail.com

 

Application Deadline  30th November, 2017.

Job for a Waitress in a Hospitality Company in Ikoyi, Lagos

Michael Stevens Consulting – Our client, a newly-established organization, in partnership with a long-standing known player in the hospitality industry is into Recreation/Wellness/Event-Center management with its outfit consisting of a Restaurant, Bar, Gym and Events Centre.

We are recruiting to fill the vacant position below:


Job Title: 
Waitress
Location: Ikoyi, Lagos.
Responsibilities

  • Cheerfully greet, welcome and interact with arriving guests.
  • Escort the guests to assigned seats, dining or bar areas.
  • Manage/Book reservations and where applicable, take-out orders.
  • Ensure the needs of guests are met while they are waiting.
  • Cater to guests who require extra attention (e.g. children, elderly).
  • Successfully organize parties, events, etc, and cater to attendees.
  • Answer incoming calls and address customers’ queries.
  • Maintain a clean reception area.
  • Source for potential clients and market services to them.
  • Greet customers upon departure.
  • Wait on tables and provide guests with silverware, menu, etc.
  • Take initial drink orders and ensure that guests are made comfortable and kept informed of the status of their orders or wait times.
  • Monitor table rotation/move tables to accommodate large parties.
  • Keep track of which tables are cleaned and available for new guests.
  • Provide accurate wait times and monitor guest waiting list.

Qualifications

  • Minimum qualification; B.Sc. or its equivalent.
  • Hospitality certification is a plus.

Experience:

  • 5-8 years experience working as a Waitress or Hostess in a fast-paced hospitality environment.
  • Experience in managing reservations and attending to guests.
  • Understanding of hotel/restaurant or other hospitality business etiquette.

Skills:

  • Excellent demonstrable customer-service skills.
  • Ability to read and write fluently, to take and follow instructions in both verbal and written forms.
  • Basic assessment and math skills to estimate wait times for guests.
  • Strong organizational and people skills.
  • Customer-handling skills/Patience and temper management.
  • Multitasking ability/Ability to monitor the entire dining and bar area.
  • Sound physical condition to walk and stand during an entire shift.
  • Excellent communication skills (via phone and in-person).
  • Friendly and welcoming disposition.
  • Flexibility/Availability to work in shifts or as required.


How to Apply

Interested and qualified candidates should send their applications and CV’s urgently, in Microsoft Word format to: jobs@michaelstevens-consulting.com with the caption, “Waitress (Hospitality)”.

 

Application Deadline  2nd November, 2017.

Latest Jobs at Finchglow Travels for Debt Recovery Agents

Finchglow Travels is a world class Travel Management Company. We provide travel solutions for all your personal and business travel needs; from travel consultations to ticketing and reservations, tours and transfer to consular services, our main goal is to satisfy all your travel needs, we sell the world to you.
We are recruiting to fill the position below:

 

 

Job Title: Debt Recovery Agent
Location: Lagos
Job Description

  • Keep track of payment status of assigned accounts and identify outstanding debts
  • Contact clients with overdue debts and negotiate the best payment arrangement
  • Builds and maintains close links with all clients, to ensure timely recovery of debt and smooth running of accounts.
  • Review and Prepare debt reminder letters, demand letters, settlement letters, agreement policies and other necessary documents for clients with outstanding payments
  • Maintain up to date records and contact information of all clients.
  • Prepare reconciliation statement of all debt payments, update debt receivables and Prepare debtor ageing analysis
  • Meet Monthly debt recovery goals as assigned by the management.
  • Present weekly and monthly report of all debt transactions to the management.
  • Determine a plan of action to recover all outstanding debts while adhering to the company’s debt regulations
  • Following up with clients via calls, emails and visits to ensure debt recovery and strict adherence to payment agreement.
  • Resolve all questions, queries and discrepancies relating to outstanding debts.
  • Work closely with sales and finance team to resolve and recover all outstanding payments
  • Constantly developing debt recovery strategies that would ensure effective and smooth debt recovery process.

Qualification/ Requirements

  • B.Sc/HND in Accounting or any related discipline
  • In-depth knowledge of debt recovery laws and practices
  • Excellent negotiation skills with tact and professionalism
  • Excellent relationship management and communication skills(written & verbal)
  • Proactive with good decision making skills
  • Accuracy and attention to details
  • Additional certifications would be an added advantage
  • Minimum of 2years relevant experience with exposure on debt recovery
  • Proficiency in the use of Excel and other Microsoft Office Suite.


How to Apply

Interested and qualified candidates should send their CV’s to: careers@finchglowtravels.com  using “Debt Recovery Agent” as the subject of the mail.

Note: Only qualified candidates will be contacted.

 

Application Deadline: 15th September, 2017.

Job Vacancies at Whitefield Hotel Limited

Whitefield Hotel Limited, a reputable Hotel located in Kwara State, is recruiting suitably qualified candidates to fill the position below:
Job Title: Cook
Location: Kwara
Job Description

  • Cook all Delicacies.

Requirement

  • Candidates should possess relevant qualifications.

 

 

Job Title: Waitress/Waiter
Location: Kwara
Job Description

  • Take order and serve food/drinks order.

Requirement

  • Candidates should possess relevant qualifications.

 

 

 

Job Title: Internal Auditor
Location: Kwara
Job Description

  • Audit staff and all records
  • Ensure due process is followed at all times.

Requirement

  • Candidates should possess relevant qualifications.

 

 

Job Title: Laundry Attendant
Location: Kwara
Requirement

  • Candidates should possess relevant qualifications.

 

How to Apply
Interested and qualified candidates should send their CV’s to: thebesthotel2015@gmail.com

 

Application Deadline: 1st October, 2017.

Job Vacancies at Peen Nigeria Limited

Peen Nigeria Limited, is licensed to provide Stevedoring services in Nigeria, and we are presently recruiting suitably qualified candidates to fill the position below:

 

 

Job Title: Front Desk Officer
Location
: Lagos
Job category: Hospitality / Tourism / Recreation
Level: Entry level / Graduate
Employment type: Permanent contract
Hours: 10 
Job Description

  • A front desk clerk is an administrative professional.
  • He may announce visitors, answer the telephone and record the names of all who enter.
  • He typically also has the authority to deny entry to visitors.
  • He literally sits at the front desk of a commercial or residential building, serving as gatekeeper.

Job Functions

  • The Front Desk Officer works as part of the Administration and Facilities unit, monitoring and managing the flow of visitors and clients in an office.
  • The Front Desk Officer is responsible for catering client-specific services when it comes meet-greets.
  • They provide specific adjustments to how guests are received, in relation to expected and walk in persons of interest.
  • As a Front Desk Officer you are in charge of reviewing the interest and purpose of guests who wish to gain entry within the office unit and must communicate with supervisors for reporting suspicious activity and denial of entry.
  • He is responsible for time-keeping and recording all human transactions for external persons who wish to take up business with the company.

Requirements & Skills

  • The Front Desk Officer must be skilled with the use of professional communications etiquette over the phone and in person, having to interact with guests, clients and employees.
  • The Front Desk Officer maintains a safe and hazard free work environment by ensuring that guests and employees follow safety inspection rules when it comes to paraphernalia and materials brought into the workplace.
  • The Front Desk Officer should have great interpersonal skills, and the skill to communicate in a professional and pleasant demeanor.
  • Academic Qualification: Minimum of OND

Work Related Expectations:

  • A successful candidate should be skilled in the latest technology usage for telephony and computing. Knowledge on the use of a Headseat and wired communications protocol is a must.
  • The Front Desk Officer must have outstanding communication skills, as they will be interacting with all forms of persons who enter the office premises. They should be able to adjust their communication style depending on who they interact with and client specific demand.

 

 

Job Title: Waiter and Waitress
Location: Lagos
Job Description

  • Take orders and serve food and beverages to patrons at tables in dining establishment.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Communicate dining or order details to kitchen personnel.
  • Take customer orders.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Process customer bills or payments.
  • Take orders from patrons for food or beverages.
  • Take customer orders.
  • Communicate with customers to resolve complaints or ensure satisfaction.
  • Collect payments from customers.
  • Process customer bills or payments.
  • Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

Qualification

  • Minimum of an OND.
  • Applicant should reside around Magodo Axis, Lagos.

 

How to Apply
Interested and qualified candidates should:
Click here to apply

Note: Applicant should reside around Magodo Axis.

 

Application Deadline: 25th August, 2017.

Job Vacancies at Michael Stevens Consulting

Michael Stevens Consulting – We are a long established and well respected multi-disciplinary Management and Financial Consulting firm with offices in several locations across Nigeria.
We are recruiting to fill the position below:

 

 

Job Title: Gym Manager
Location: Lagos 
Responsibilities

  • Recruiting, training and supervising staff.
  • Managing budgets.
  • Maintaining fitness equipment
  • Dealing with enquiries, complaints and emergencies.
  • Ensuring compliance with health and safety legislation
  • Enhancing profitability by organizing and delivering an appropriate range of fitness activities and programs.
  • Promoting and marketing the business.

Qualification

  • Minimum requirement B.Sc / OND.

 

 

Job Title: Gym Membership Officer
Location: Lagos 
Responsibilities

  • To act as the first point of contact for all members and prospective members, taking.
  • To manage the member life cycle i.e. sale and payment, new member communications, member benefit administration and renewal process.
  • Produce regular report on membership statistics and assist in sales forecasting.
  • To coordinate central administrative support for various groups including a student forum.
  • enquiries via multiple communication channels, providing a high level of customer service, and updating the database accordingly.
  • To assist in the creation and development of membership and marketing material e.g. letters, new member welcome packs, member questionnaires and brochures.

Qualification

  • Minimum of B.Sc /OND.

 

 

 

Job Title: Waitress / Hostess
Location
: Lagos
Responsibilities

  • Taking and serving of beverages and food orders.
  • Present menus to patrons and answer questions about items on the menu, making recommendations upon request.
  • Prepare checks that itemize and total meal cost and sales taxes
  • Remove dishes and glasses from tables or counters and take them to kitchen for cleaning
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems

Qualifications

  • OND or equivalent.
  • 5 years minimum work experience as a waitress/hostess within the hospitality industry.

 

 

 

Job Title: Hotel Marketing Manager
Location:
 Lagos
Job Description

  • Proposing and implementing marketing strategies to build awareness about the hotel and promote customer loyalty
  • Overseeing the company’s marketing budget
  • Maintaining effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives
  • Evaluating the effectiveness of marketing campaigns and making appropriate adjustments
  • Monitoring customer reviews on the company website or on hotel booking sites to identify the strengths and weaknesses of your hotel
  • Working closely with other members of the hotel management team to identify marketing priorities

Qualifications

  • Minimum requirements B.Sc / OND.
  • 8 years minimum work experience as a marketer preferably within the hospitality industry.

 

 

 

Job Title: Chef – Local, Continental, Chinese/Indian
Location
: Lagos
Responsibilities

  • Preparation, seasoning and cooking of meals
  • Check the quality of raw and cooked food products to ensure that standards are met
  • Estimate materials and labor requirements and put in requests for required stock, materials, equipments etc

Qualifications

  • OND or equivalent.
  • 10 years minimum work experience as a Chef within the hospitality industry.

 

How to Apply
Interested and qualified candidates should send their CV’s to: jobs@michaelstevens-consulting.com

 

Application Deadline: 25th November, 2017.

Hotels.ng Vacancies for Customer Support Agents

Hotels.ng – We are an online travel agency that specialises in hotel bookings within Nigeria. We help customers book hotel rooms online, provide comprehensive help and support to our clients and make the hotel booking process smooth and easy.
We are recruiting to fill the position below:

 

 

Job Title: Customer Support Agent
Location: Ikot Ekpene, Akwa Ibom
Job Description

  • This is the application process for Customer Support Agents for the Akwa Ibom Office of Hotels.ng.
  • The job should only be filled out by applicants interested in working on-site in the state.

How to Apply
Interested and qualified candidates should:
Click here to apply

Latest Jobs in a Hospitality Service Company

Teclab Management Services Limited – Our Client, a Hospitality Service Provider, with a 90 bedroom large International hotel of 4 standards in Lagos, requires the services of a qualified candidate to fill the position below:

 

 

Job Title: Hotel Operations Manager
Location:
 Lagos
Job Summary

  • To oversee the day-to-day operations, supervise the work of staff members while interacting with customers to ensure satisfaction.
  • Candidate should have an excellent level of commercial awareness, which can build and maintain relationships with internal and external guests. Also responsible for highlighting short/medium/long-term issues to the General Manger / Cluster General Manager and to help formulate solutions.
  • The Operations Manager is also required to assist in the preparation of the annual budgeting and monthly forecasting processes.

Duties & Responsibilities

  • Fully responsible for all aspects of all departments.
  • Support and work with all Head of Departments in all aspects of running this hotel.
  • Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
  • Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.
  • Inspecting all departments for SOP implementation.
  • Inspecting all departments with their respective Manager’s for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
  • Monitor the purchase / indent / requisitions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc).
  • Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F & B Manager & Chef.
  • Monitor the co-ordination between all departments for smooth & efficient operations.
  • Assessing and reviewing customer satisfaction and service recovery process.
  • Meet all dept. heads to review & train the staff to upkeep the human capital.
  • Identifying staff learning needs and assisting with development

Qualifications

  • A Bachelor’s Degree in Hotel, Business or Hospitality Management an MBA will be an added advantage.

Experience:

  • Minimum of 5 Years in the Hospitality Industry in the capacity of the role advertised.

Remuneration
Salary is attractive and commensurate with experience.

 

 

Job Title: Hotel Bar Manager
Location
: Lagos
Job Summary

  • Plan, direct and oversee all bar operations including managing staff, ensuring product and service standards are met and implementing and maintaining procedures for maximum operating efficiency.

Main Job Tasks and Responsibilities

  • Set objectives and targets for beverage unit/bar
  • Determine staff needs and recruit staff
  • Performance manage staff
  • Assess development needs and train and coach staff
  • Delegate duties and tasks to staff to meet objectives and maximize resources
  • Set and monitor quality and service standards for staff
  • Direct and manage staff members to meet standards and objectives
  • Ensure staff operate within company policies
  • Organize and adjust staff rotas and schedules in accordance with available resources and labor regulations
  • Oversee the preparation and presentation of beverages to meet set standards
  • Resolve customer complaints promptly
  • Monitor cleanliness and hygiene of bar area
  • Promote and practice compliance with fire, health, safety and hygiene standards and regulations
  • Oversee accurate cash-up procedures and ensure necessary paperwork is complete
  • Ensure adherence to cash management procedures
  • Ensure adherence to stock control procedures
  • Monitor and order supplies
  • Liaise with suppliers and sales representatives
  • Confirm that procurement of supplies is on the best possible terms
  • Make certain all deliveries are checked in correctly and documentation is correct
  • Check stock is correctly rotated and stored to reduce wastage
  • Oversee the bar display to maximize functionality and attractiveness
  • Set, monitor and control budget for the beverage unit/bar
  • Plan and implement cost control measures
  • Plan and implement systems to maximize sales and revenue
  • Organize promotional activities
  • Implement improvements for products and service
  • Maintain regular communication with staff and management through meetings and discussions
  • Stay current with relevant legislation regarding service of alcohol, sale of tobacco and licensing

Requirements / Qualification

  • A HND or Bachelor’s Degree in Sciences / Arts or any related field.

Skills and Experience:

  • Experience in the management of a bar or beverage service operation
  • Complete working knowledge of alcoholic and non-alcoholic beverages
  • Knowledge of business management principles and practices
  • Knowledge of basic accounting procedures
  • Knowledge of cost control procedures
  • Knowledge of administrative procedures

Key Competencies:

  • Judgment
  • Decision-making
  • Problem-solving
  • Organizing and planning
  • Resource allocation and management
  • Delegation
  • Communication
  • Attention to detail
  • Coaching
  • Stress tolerance
  • Team member

Experience:

  • Minimum of 6 Years in the Hospitality Industry and in the capacity of the role advertised.

Salary

  • Very attractive and commensurate with experience.

 

How to Apply
Interested and qualified candidates should send their CV’s to: hr@teclab-ng.com

Note: Only qualified candidates will be contacted.

 

Application Deadline: 24th August, 2017.

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