Job For Guest Service Agent at Westown Hotel

Westown Hotel – As a luxury four star hotel in Lagos, Westown hotel can boast of some of the best staff in the industry. Our newly restructured team have been trained to deliver optimum service to our guest. When you walk into Westown Hotel, you instantly get the feeling that you are in a civilized safe and secure environment.

We are recruiting to fill the position below:

 

 

Job Title: Guest Service Agent
Location:
 Lagos

Responsibilities

  • Registering/booking of reservations.
  • Up-selling guest room by sharing. available alternatives options.
  • Handling all stages of guest stay in the hotel.
  • Greet each guest in a friendly and polite manner.
  • Thank each guest as they leave the premises.
  • Logs the daily activities in a logbook.
  • Promotes all the facilities of the hotel.
  • Attends promptly to customers’ inquiries and assists them with their needs.
  • Manage all incoming calls.
  • Communicate with all hotel departments efficiently.
  • Complete all transactions and daily deposits, and verify float counts.
  • Explain all hotel amenities, hours of operations and hotel policies to guests.
  • Perform check-ins and check-outs as required .

Requirements

  • B.Sc. in Hospitality and Tourism Management or any related discipline
  • Conversant with hotel software/property management software.
  • Minimum of 3years experience as a Guest Service Agent.
  • High level of communication skill

 

 

How to Apply
Interested and qualified candidates should send their CV’s to: hr@westownhotels.com

 

Application Deadline 21st May, 2018.

Job Vacancy For Hotel Manager at ALV Deen Global Limited

ALV Deen Global Limited – Our client, a newly established hotel in Ajah, Lagos State, is currently recruiting suitably qualified candidates into the position below:

Job Title: Hotel Manager
Location:
 Lagos

Job Description

  • We require the services of an experienced Hotel Manager to oversee its daily operations as well as provide strategic direction. You will plan and supervise operational activities to ensure the smooth and profitable running of business.
  • You will be a key person of reference for employees and clients as well as external vendors.
  • The ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation.

Responsibilities

  • Supervision of staff at various levels.
  • Deal with maintenance issues, shortages in staff or equipment, renovations etc.
  • Collaborate with external parties such as suppliers and other vendors etc.
  • Inspect facilities regularly and enforce strict compliance with health and safety standards.
  • Plan activities and allocate responsibilities to achieve the most efficient operating model
  • Develop and implement an efficient marketing strategy to promote the hotel’s services
  • Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)

Requirements

  • Proven experience as a Hotel Manager
  • Degree in Business Administration, Hotel/Hospitality Management or relevant discipline.
  • Understanding of hotel management best practices
  • Excellent customer service skills as well as a business mindset
  • Ability to multitask and work well under pressure.

Salary
Competitive.

 

 

How to Apply
Interested and qualified candidates should send their Applications and CV’s to: alvdeenglobal@gmail.com

 Application Deadline 30th April, 2018.

Job For Travel Consultant at Stonewatch Consulting Limited

Stonewatch Consulting Limited is an indigenous company which began operations in 2015 and a duly incorporated company under the Nigerian Company and Allied Matters Act 1990. Stonewatch Consulting Limited is a comprehensive engineering firm with uncommon capabilities for planning, designing, executing construction projects, offering core mechanical, electrical, and plumbing design, as well as fire protection, architectural lighting technology, commissioning and sustainable consulting services.

We are recruiting to fill the position below:

 

 

Job Title: Travel Consultant
Location
: Lagos

Job Description

  • We are looking for a Travel Consultant with great enthusiasm for traveling.
  • You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses).
  • The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

Responsibilities

  • Determining clients’ needs and suggesting suitable travel packages
  • Organizing travels from beginning to end, including tickets, accommodation and transportation
  • Supplying travelers with pertinent information and useful travel/holiday materials
  • Handle unforeseen problems and complaints and determine eligibility for money returns
  • Attend conferences to maintain familiarity with tourism trends
  • Create and update electronic records of clients
  • Maintain relationships with key persons
  • Keep financial statements and documents
  • Reach the revenue and profit targets
  • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
  • Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
  • Collect deposits and balances
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages

Requirements

  • 2 years and above working experience as a travel consultant
  • Exemplary sales skills and customer oriented approach
  • Ability to present, persuade and communicate effectively
  • Demonstrable ability to handle crises
  • HND/OND/B.Sc Degree in Hospitality, Travel, Tourism, Business or relevant field.
  • Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
  • Proficiency in English; knowledge of additional languages is an advantage

 

 


How To Apply

Interested and qualified candidates should forward their CV’s to: hr@stonewatchconsulting.com.ng

 

Application Deadline 30th May, 2018

Current Job Vacancies at Peen Nigeria Limited, April 2018

Peen Nigeria Limited, is licensed to provide Stevedoring services in Nigeria, and we are presently recruiting suitably qualified candidates to fill the position below:

 

 

Job Title: Bartender/ Bar Man
Location: 
Lagos

Job Description

  • Preparing beverages for patrons and serving them at the bar or through the wait staff. Maintaining a clean and organised work environment.

Responsibilities

  • Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits
  • Taking beverage orders from customers or wait staff and serving drinks as requested, paying extreme attention to detail
  • Satisfying patron requests in a timely manner
  • Assessing customer preferences and making drink recommendations
  • Collecting money for drinks served and providing change as needed
  • Balancing cash receipts
  • Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories
  • Cleaning the bar, tables, chairs, and work area to maintain a sanitary environment
  • Organising the bar area to streamline drink preparation and inventory
  • Placing orders for liquor, beer, wine, and other supplies
  • Slicing, pitting, and preparing fruit garnishes for drinks
  • Planning bar menus
  • Creating unique drinks
  • Preparing and serving appetisers, snacks, or other food items for customers at the bar
  • Complying with all food and beverage regulations.

Requirements

  • Applicants should have a minimum of S.S.C.E qualification.
  • Minimum Experience: 1- 3 years.

Skills:

  • Training or Experience with Bartending, Extensive Knowledge of Drink Mixing and Garnishing, Strong Communication Skills;
  • Positive Attitude, Personable demeanour, Multitasking, Attention to Detail, Organisation, Ability to Stand for Long Periods;
  • Strong Observational Skills, Conflict Resolution, Computer Literacy, Second Language a Plus.

 

 

Job Title: Hotel Front Desk Office (Male)
Location:
 Lagos

Job Description

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation

Qualifications

  • Minimum of High School Diploma; additional qualifications will be a plus
  • Minimun of 2years experience as Hotel Front desk
  • Applicants should reside around Magodo, Ikeja, Ojota, Ketu Axis.

 

 

Job Title: Quality Control Officer
Location: 
Lagos

Job Description

  • Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials
  • Approve in-process production by confirming required specifications, conducting visual and measurement tests, and communicating the required adjustments to the production supervisor
  • Approve all finished products by confirming specifications and conducting required tests
  • Return products for re-work if needed and complete documentation to confirm re-work
  • Document and update inspection results by completing reports and logs
  • Keep measurement equipment operating by following operating instructions and calling for repairs.
  • Maintain safe work environment by following standards and procedures and complying with legal regulations
  • Coach and mentor junior employees; seek opportunities to grow leadership in others
  • Update job knowledge by participating in educational opportunities, reading technical publications, attending seminars, watching industry videos, etc.
  • Accomplish organization mission by completing related results as needed

Job Requirement and Qualification

  • 0 -2 years in a leadership or managerial position
  • Work authorization security clearance
  • Excellent computer skills, including MS Office
  • Strong communication skills, including the ability to explain and teach methodologies
  • Understanding of manufacturing methods and procedures
  • Candidates should reside around Surulere, Mushin, Yaba Axis

 

 

Job Title: Hotel House Keeper
Location: Lagos

Responsibilites

  • Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
  • Ensure all rooms are cared for and inspected according to standards
  • Protect equipment and make sure there are no inadequacies
  • Notify superiors on any damages, deficits and disturbances
  • Deal with reasonable complaints/requests with professionalism and patience
  • Check stocking levels of all consumables and replace when appropriate
  • Adhere strictly to rules regarding health and safety and be aware of any company-related practices

Qualification

  • Minimum of SSCE

Requirments:

  • Proven experience as a cleaner or housekeeper
  • Ability to work with little supervision and maintain a high level of performance
  • Customer-oriented and friendly
  • Prioritization and time management skills
  • Working quickly without compromising quality
  • Knowledge of English language

 

 

Job Title: Hotel Waitress
Location
: Lagos
Level: Management
Employment type: Permanent contract

Job Description

  • Take orders and serve food and beverages to patrons at tables in dining establishment.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Communicate with customers to resolve complaints or ensure satisfaction.
  • Collect payments from customers.
  • Process customer bills or payments.
  • Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Communicate dining or order details to kitchen personnel.
  • Take customer orders.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Process customer bills or payments.
  • Take orders from patrons for food or beverages.
  • Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

Qualification

  • Minimum of SSCE

 

 


How to Apply

Interested and qualified candidates should send their CV’s to: peennigeria@gmail.com

 

Note

  • Applicants should be a residence in Lagos around Magodo, Ojota, Shangisha and Ketu area. Must be able to resume work immediately.
  • Only shortlisted candidates would be contacted.

Vacant Job For Hospitality Officer (Entry Level) at RusselSmith Group

RusselSmith Group, is an ISO 9001:2008 certified asset integrity management services company incorporated to serve the needs of the global Oil and Gas Exploration and Production industry, using Rope Access Technology as our principal medium of access.

A career at RusselSmith offers you growth and a chance to make a difference. Throughout our history, we have continued to help our employees realize their dreams, whilst creating opportunities for them to fulfill their personal and professional potential.

We are recruiting to fill the position below:

 

 

Job Title: Hospitality Officer
Job Reference Code: RS-FAS-003
Location: Nigeria
Job Type: Contract

Summary of Functions

  • Assists in ensuring that attendants are always correctly and smartly dressed, that they offer professional and courteous service to their customers
  • Attend to customer complaints in a timely manner
  • Fully aware of catering operation and make suggestions for improvement
  • To arrange duties and rosters as necessary to ensure that all tasks are correctly and timely completed
  • Ensure maximum security in all areas under control and that staff are fully aware of the importance of key security
  • To be aware of all statutory regulations affecting safety and ensure that any safety hazard is reported
  • Assists in coordinating departmental meeting and report departmental performance
  • Accept all the internal customer service request assigned to the department related to services, reassign and follow up with responsible units for close out
  • Responds to internal customer inquiries and concerns. Ensures timely and quality service delivery to customer. Follows up with internal customer to ensure customer satisfaction
  • Reports – Generate the required daily, weekly, monthly, quarterly, bi-annually and Annually reports and presentations
  • Performs other duties or projects as required or as assigned
  • Assists in ensuring that Kitchens and Lounges are clean and stocked with the stipulated requirements.
  • Assists in ensuring that room service orders are executed promptly and that they comply with the procedure
  • Supervision of attendants and stewards in head office and staff houses
  • Assists in ensuring the prompt and efficient service of all meals, snacks, functions and beverages as per procedure
  • To plan and cost menus, making sure that budgetary limits and prescribed menus are adhered to.
  • Assists in ensuring consistency in the production of food, whether this is served in the restaurants, lounge or staff house dining room
  • Ensure that rooms have been serviced and maintained as per standards and Company procedure
  • Ensure that once a booking is confirmed, all details and requirements are noted, using a check list to maintain the room
  • Assists in ensuring that staff house and company approved hotel guests are checked in and allocated rooms promptly and courteously. Also greets guest after they are checked in to ensure their comfort
  • Ensure that faults and defects are reported to Facility Maintenance Department and actioned without delay.
  • Assists in ensuring that all stocks and supplies are timely requested, correct stock levels maintained and stored under optimum conditions.

Educational Qualifications

  • A good University First degree is required.
  • At least 1-2 years’ experience in Hospitality sector
  • Experience in a 3 or 4 Star Hotel is required

Experience Required:

  • 0-2 years

Skills/Qualifications Required:

  • Flexibility with time to work extra hours is highly required
  • Good oral and written communication skills.
  • Good reasoning skills; multi-tasking skills and organizational skills
  • Proficient in the use of Microsoft Office Tools
  • Attention to detail.
  • Ability to work in a team with high people orientation
  • Strong supervisory skills
  • Good relational and interpersonal skills.
  • Good team spirit and strong customer orientation.
  • Good problem solving, initiative and planning skills

 

 

How to Apply
Interested and qualified candidates should:
Click here to apply

Le Meridien Hotel recruitment for Graduate Sales Executives

Marriott International – Our brand Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination.

We are recruiting to fill the position below:

 

 

Job Title: Sales Executive
Job Number: 18000O0Y
Location: Port Harcourt, Rivers
Job Category: Sales and Marketing
Brand: Le Meridien
Schedule: Full-time
Relocation: No
Position Type: Non-Management/Hourly

Job Summary

  • Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders)
  • Promote awareness of brand image internally and externally
  • Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees
  • Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors.
  • Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events)
  • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

 

 

How to Apply
Interested and qualified candidates should:
Click here to apply

Hotel Marketing Manager at Diamond Rose Hotel and Suite

Diamond Rose Hotel and Suite is a renowned brand in the hospitality industry, we are recruiting for the position of:

 

 

Job Title: Hotel Marketing Manager

Duties And Responsibilities.
  • manages the day to day marketing activities of the organisation and long term marketing strategy for the company.
  • Managing all marketing for the company and activities within the marketing department.
  • Developing the marketing strategy for the company in line with company objectives.
  • Co-ordinating marketing campaigns with sales activities.
  • Overseeing the company’s marketing budget.
  • Creation and publication of all marketing material in line with marketing plans.
  • Planning and implementing promotional campaigns.
  • Manage and improve lead generation campaigns, measuring results.
  • Overall responsibility for brand management and corporate identity
  • Preparing online and print marketing campaigns.
  • Monitor and report on effectiveness of marketing communications.
  • Creating a wide range of different marketing materials.
  • Working closely with design agencies and assisting with new product launches.
  • Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
  • Analysing potential strategic partner relationships for company marketing.
Required Skills
  • Bachelor degree in Marketing.
  • Qualified chartered marketer.
  • Strong analytical and project management skills.
  • Confident and dynamic personality.
  • Strong creative outlook.
Educational Qualification
  • Applicant should have a minimum of HND,
  • a degree in related field is an advantage.

 

 

 

How To Apply
Interested and qualified candidates should send their CV’s to HR Admin via:  Anthony34d @gmail.com
or
Interested applicant can send their full name, valid phone to: 08115626042.
Only shortlisted candidates will be contacted for interview

Loss Prevention Officer at Four Points by Sheraton Hotel

Marriott International – Our client, Four Points by Sheraton Lagos, Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.

They are recruiting to fill the position below:

 

 

Job Title: Officer-Loss Prevention
Job Number: 18000H71
Location: Lagos
Position Type Non-Management/Hourly

The impact you’ll make

  • Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What you’ll do

  • Patrol all areas of the property and assist guests with room access
  • Monitor security feeds and conduct daily physical hazard inspections
  • Conduct investigations, gather evidence, and facilitate interviews with relevant parties
  • Complete required shift reports and maintain confidentiality of all loss prevention documents
  • Respond to accidents and assist guests/employees during emergency situations
  • Defuse guest disturbances and escort individuals from the property if necessary

What we’re looking for

  • Good Academic Degree, relevant certification (added advantage)
  • Strong communication skills
  • This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.
  • 5 years’ cognate experience
  • A history of thriving in stressful situations
  • A team-first attitude
  • A gift for paying attention to the smallest details
  • Physically fit and at least 5.6 foot tall
  • Exercise good judgment and maintain a professional demeanor

Perks you deserve
We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers
  • Wellbeing programs
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs
  • Learning and development opportunities
  • Encouraging management

 

 

How to Apply
Interested and qualified candidates should:
Click here to apply

Recruitment at Sparklyn Hotels & Suites, Port Harcourt

Sparklyn Hotels & Suites – A three-star Hotel located in Port Harcourt, is recruiting suitably qualified candidates to fill the following vacant positions below in Rivers State:

 

 

Job Title: Hotel Manager
Location:
 Port Harcourt, Rivers
Requirements

Qualification:

  • B.Sc/HND in Hotel Management, Business Administration, Marketing or other related field
  • The candidate must be sound in the operation of computer Knowledge of Ezee property management software is an added advantage
  • Good communication skill is compulsory

Experience:

  • The candidate is required to posses a minimum of five years experience in an upscale Hotel at management level.

 

 

Job Title: Admin/HR Manager
Location:
 Port Harcourt, Rivers
Requirements

Qualification:

  • B.Sc/HND in Business Administration, Human Resources Management, and any Social Science related courses
  • Good communication skill is compulsory

Experience:

  • The candidate must possess a minimum of 5 years experience in Human Resources Management and as Admin Manager of recognised establishment
  • The candidate must be sound in the operation of computer

 

 

Job Title: Sales Executive
Location:
 Port Harcourt, Rivers
Requirements

Qualification:

  • B.Sc/HND in Marketing, Business Administration, or other related field

Experience:

  • The required candidate must have a minimum of Three years in marketing, preferably in an upscale Hotel, marketing experience in Insurance Company and Banks may be considered
  • The candidates must be sound in the operation of computer
  • Good communication skill is compulsory

 

 

Job Title: Waiter and Waitress
Location: 
Port Harcourt, Rivers
Requirements

Qualification:

  • Diploma in Catering Catering and Hotel Management form recognised schools is required for this post
  • An SSCE candidate with long experience as a Waiter or waitress can apply

Experience:

  • Two years in a standard Hotel is required for the above position.
  • Good communication skill is compulsory.

.


How to Apply

Interested and qualified candidates should send their Resume to the “Human Resources Manager” via: admin@sparklynhotels.com

 

Application Deadline  7th March, 2018

Hotel Manger at Clad Consulting Limited

Clad Consulting Limited – Our client, a 50 Bedroom hotel located in the city of Ibadan, is recruiting to fill the position below:

Job Title: Hotel Manager

Location: Ibadan, Oyo

Job Description

  • Planning and organizing accommodation, catering and other hotel services
  • Managing budgets and financial plans as well as controlling expenditure
  • Maintaining statistical and financial records
  • Setting and achieving sales and profit targets;
  • Analyzing sales figures and devising marketing and revenue management strategies
  • Promoting and marketing the business
  • Working with budgets,planning creating schedules and supervising operations

Requlrements

  • B.Sc/HND Hotel Management, Business Administration, 5-8y years experience on the job
  • Problem solving: Must think quickly on their feet and make decisions when problems comes up
  • Interpersonal Skills: Must be calm and direct in a stressful situation and being able to communicate with many different types of people.
  • The ability to think clearly and make quick decisions
  • Numeracy and logistical planning skills
  • The ability to balance customer arid business priorities
  • Flexibility and a can do mentality:
  • Energy and patience;

Application Closing Date
6th February, 2018.

How to Apply
Interested and qualified candidates should send their applications and CV’s to: cladconsultingltd@gmail.com using the position applied for as subject of the email.

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