Job For Affiliate Marketing Manager at Jumia Nigeria

Jumia is Africa’s leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey in the position below:



Job Title: Affiliate Marketing Manager
: Lagos
Job Type: Full Time


  • You will actively onboard and cultivate partnerships with new affiliate programs to drive profitable growth and revenue across multiple brands.

In particular you will:

  • Negotiate commission structures with top sites and partners to ensure maximum profitability.
  • Work with the marketing department to create campaigns to attract potential affiliates.
  • Proficient in number crunching in Excel and experience with analytics tool such as Google Analytics, Omniture & Insights Discover.
  • Send a weekly promotional newsletter to affiliates telling them about the top campaigns, categories and products to promote.
  • Localize any central material to fit the local market, for example video tutorials or sales pitch material.
  • Occasionally support on central affiliate marketing projects.
  • Own relationship and support to top local partners, ensuring their education, and satisfaction to maximize their performance on the program.
  • Follow up on affiliate campaigns to ensure they are kept within budget and maximum ROI is achieved.
  • Analyse local channel performance and send weekly performance reports.
  • Maximize networking and community building opportunities and by regularly setting up events bringing affiliates together.

Professional Skills & Qualifications

  • 3+ years experience in the Affiliate Management space – negotiating, implementing and optimizing affiliate marketing campaigns
  • Experience starting new affiliate program marketing efforts from scratch
  • Ability to utilize technical language involved in affiliate implementation
  • Strong understanding of customer acquisition through digital marketing.
  • Able to prioritize and multi-task in a fast-paced, dynamic environment with strong attention to detail, driving projects to completion under deadlines
  • Understanding of affiliate’s motivations, drives, and desires while still focusing on the company’s goals
  • Proficient in number crunching in Excel and experience with analytics tool such as Google Analytics, Omniture & Insights Discover.

We Offer

  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.
  • A unique experience in an entrepreneurial, yet structured environment
  • A unique opportunity of having strong impact in building the African ecommerce sector
  • The opportunity to become part of a highly professional and dynamic team



How to Apply

Interested and qualified candidates should:
Click here to apply

Regional Compliance Officer Job at MoneyGram

MoneyGram is a financial connection for friends and family. Each employee plays a part in helping the world transfer nearly $600 billion each year for everything from life’s essentials, to emergency needs and even savings. Our multicultural company operates in more than 200 countries and territories throughout the globe and provides challenging and rewarding opportunities for all employees.

We are recruiting to fill the position below:



Job Title: Regional Compliance Officer (Anglophone Africa)
Job ID: 18010337
Location: Lagos
Schedule: Full-time

Job Description

  • The Regional Compliance Officer is responsible for working directly with MoneyGram agents within assigned territory.
  • The incumbent is a primary compliance resource with responsibilities of: measuring Agents’ Compliance and Anti-Fraud programs; driving training and awareness initiatives; and providing guidance and support to Agents.
  • The incumbent will also be responsible for driving Agents to implement or enhance compliance and anti-fraud policies and procedures and assist in the development of Compliance and Anti-Fraud programs, as required.
  • The Regional Compliance Officer will partner and liaison with business unit representatives to ensure that Agent policies and controls are practical, efficient and workable; captures MoneyGram policies and expectations, as well as regulatory requirements.
  • The incumbent will be tasked with proposing corrective action measures to mitigate any risks identified throughout the execution of tasks.

Primary Responsibilities

  • Provides guidance and support to the Regional business through participation in new product/service or channel projects.
  • Provides support for Agent due diligence activities.
  • Provides guidance, policy interpretation and support to Agents within the region.
  • Actively participates in management discussions on risk and participates in governance and risk committee meetings as appropriate.
  • Provides content messaging for new policies as rolled out.
  • Ensures training materials are in-line with policy expectations.
  • Provides Agent and employee training.
  • Performs other duties as assigned.
  • Executes on established MoneyGram Compliance and Anti-Fraud programs, principles, standards, policy, and oversight expectations within assigned territory.
  • Implements policies and procedures designed to mitigate exposure and enhance compliance activities.
  • Ensures program is maintained and relevant.
  • Consults with internal and external experts to identify risks, best practice and expectations.
  • Analyzes internal and external information to gain additional intelligence regarding emerging risk.
  • Communicates policy goals for area of expertise, ensuring application across the enterprise.
  • Facilitates policy, risk and control discussions with Stakeholders.
  • Ensures policy objectives are met.

Any combination of relevant education and experience and/or related professional designations/certifications in this field is highly desirable.


  • Minimum Required: Post-secondary degree or equivalent combination of educational and work experience


  • 3-5 years’ work experience within the financial services industry.

Essential Skills:

  • Working knowledge of Bank Secrecy Act and AML Regulations, USA Patriot Act, Office of Foreign Assets Control (strongly preferred outside of US; required US).
  • Ability to operate multi-nationally with internal business partners and Agents.
  • Ability to work in a self-directed and remote environment.
  • Experience communicating with regulators and law enforcement agencies.
  • Experience in public speaking and making clear and persuasive business presentations.
  • Excellent demonstrated organizational skills, including time management, record keeping, self-scheduling, and follow-up.
  • Must be a self-starter and be able to act independently.
  • Demonstrated ability to handle multiple priorities in a dynamic environment.
  • Additional language skills (as appropriate to the region).
  • Demonstrated understanding of the MoneyGram’s business practices, organizational structure and general policies and procedures.
  • Demonstrated ability to draft clear and professional correspondence and other documents of a legal, compliance and business nature.
  • Excellent analysis and problem solving skills.
  • Excellent customer service skills and the ability to resolve customer complaints.
  • Demonstrated ability to appropriately work with confidential information.
  • Ability to facilitate the collection of information through interviews, meetings etc.



How to Apply
Interested and qualified candidate should:
Click here to apply

Job For Researcher/Facilitator at Proxynet Communications

Proxynet Communications is an Information Technology Company focusing on Systems Integrations, Network Security / disaster recovery Solution, Enterprise Software Solutions. Our businesses are strongly channeled to providing integrated, turnkey, technology solutions to the financial, manufacturing, telecommunications, government, Oil and blue chip sectors in Nigeria.

Nigeria with a population of 150 million people is a large and an emerging market for the IT Industry, so we have strategically positioned ourselves to be one of the leading major players in this global Information Technology Re-engineering.

We are recruiting to fill the position below:



Job Title: Researcher/Facilitator
Location: Lagos

The Candidate

  • OND/HND/B.Sc. Degree in Computer Engineering/Electrical Electronic Engineering
  • Must 3-4 years’ experience in the above-mentioned field
  • Ability to transfer knowledge(Teach others).
  • Analytical, Problem-Solving Ability and Critical-Thinking Skills. Strong Decision-Making Skills
  • Ability to Guide Self with Little or No Supervision Excellent Communication Skills
  • Good Organizational Skills
  • Good Team Player
  • CompTIA A+ Certification Will Be an Added Advantage
  • Ability to Draw Up Project Plans, Circuit Diagrams Using Computer-Assisted Engineering and Design, Knowledge of Circuit Boards and Processors
  • Excellent Computer/IT Skill and Knowledge of Computer Hardware Technology.
  • Ability to Research, Develop, and Evaluate Electronic Devices
  • Create Projects Designed to Enhance Training.
  • Ability to Develop and Implement Training Plans and Activities
  • Creativity and Thinking Ability to Develop New Ideas.


  • Class management skill.
  • Knowledge of animation softwares and its application.
  • Fluency in communication.
  • Ability to work with a team to achieve organization goal.
  • Research skill and ability to build a curriculum.
  • Being Tech savvy.



How to Apply
Interested and qualified candidates should send their CV’s to:

Accountant Jobs at Lorache Group, April, 2018

Lorache Group is a Marketing Management, Human Capital Development and Business Process & Strategist Consultancy Outfit, registered with Company & Allied Commission (CAC) of Nigeria to perform such businesses.

Lorache works cut across multiple industries, including the consumer goods, finance, capital market, pharmaceutical, telecommunication, entertainment and leisure sectors etc. Basically, we develop integrated sales and marketing strategies focused around the point of purchase. We also devise transformational strategies through organization design, process definition, and commercial ability development.

We are recruiting to fill the position below:

Job Title: Accountant


  • Verify, allocate, post and reconcile accounts payable and receivable
  • Assist with tax audits and tax returns
  • Ensure compliance with GAAP


  • Qualified Chartered Accountant from ICAN or equivalent
  • 4 – 7 Years Experience as an ACCOUNTANT
  • Candidate must have sound knowledge on TAX management
  • Applicant must be able to build and manage relationship
  • Candidate must have knowledge of audit
  • Applicant must be resident of northern region precisely katsina
  • In-depth understanding of Generally Accepted Accounting Principles (GAAP)
  • Familiarity with financial accounting statement
  • Proficiency in Excel, Word, including Accounting Softwares, Powerpoint is Mandatory
  • Exposure in ERP(Specifically in Dynamics) will have added advantage



How to Apply

Interested and qualified candidates should send their CV’s to: using the position applied for as subject of the mail.

Application Deadline 18th April, 2018

Current Job Openings at Helen Keller International, April 2018

Helen Keller International (HKI), established in 1915, works to save the sight and lives of the most vulnerable and disadvantaged. We combat the causes and consequences of blindness and malnutrition by establishing programs based on evidence and research in vision, health and nutrition. Headquartered in New York City, HKI currently conducts programs in 22 countries in Africa and Asia as well as in the United States.

We are recruiting to fill the position below:



Job Title: Finance Officer
Reports To: Finance Coordinator

Overall Responsibilities

  • The Finance Officer is responsible for assisting the Finance Coordinator and Finance and Operations Manager with safeguarding the assets (financial and physical) of HKI and ultimately the donor against fraud, loss or misuse.

Specific Responsibilities
In collaboration with the Finance Coordinator, carryout the following responsibilities:

  • Review bank vouchers and prepare expense pre accounting requests
  • Prepare and verify salaries cost allocations and other cost allocations
  • Uploading approval from the Procurement/other Finance Team
  • Cheques raised and signed by approved signatories.
  • Bank voucher preparation
  • Cash tracking of incoming and outgoing transactions.
  • Petty cash custody & reconciliation
  • Accrual statements management
  • Prepaid statements management
  • QB data entry (Payment & Retirement)
  • Review of retirements
  • Supplier withholding tax statements
  • Supplier withholding tax payments
  • Office Tax compliance
  • Donor Budget preparation & monitoring
  • Donor report preparation & reconciliation
  • Preparation and submission of Wired Transfer Request
  • Preparation and submission of Month end reporting package
  • Preparation and submission of Year end reporting package
  • Preparation and submission of IFRS Financial statements
  • Preparation & submission of Year end HQ audit
  • External audit preparation & follow up
  • HKI Budget preparation
  • HKI shared cost budget monitoring
  • Payment of expenses, including per diem and transport to participants during activities in the fie.
  • Prepare and control advances.
  • Assure balances of unused portions of advances are deposited into the HKI account.
  • Reconcile advances, including review of receipts, coding of expenses on the general voucher and entering into QuickBooks.
  • Maintain accounting files.
  • Follow up on outstanding advances and assure timely reconciliation.
  • Control consumption of project (petrol, electricity, water, telephone,)
  • Participate in the improvement of the accounting system and the system of internal control.
  • Create all financial reports as requested by supervisor.
  • Preparation of forms for payments of taxes and social security.
  • Ensure that payments are processed accurately, timely, and safely (to minimize HKI’s risk exposure).
  • Ensure that treasury practices in country minimize HKI’s cash exposure.
  • Ensure that entries are entered into financial system accurately and timely.
  • Ensure that month and year-end accounting activities are done accurately and in compliance with HKI policies and procedures.
  • Other tasks as requested by supervisor
  • Check and verify the accuracy of bank reconciliations
  • Carry out payroll review against staff files
  • Carry out payment/activities request review
  • Reviews and approves payment
  • Ensures the effectiveness of approvals.
  • Properly code all transactions.
  • Control and enter all expenses from the petty cash,
  • Blank cheque custodycheque preparation



Job Title: Finance and Admin Officer

Overall Responsibilities

  • The Finance and Admin Officer’s (FAO) job is to ensure smooth and accurate flow of financial and operational information and also work on designing and implementing financial reports.
  • The FAO ensures effective implementation of project activities in the field location within the context of financial, contractual and operating systems.
  • He/ she also manages the budget for the state field office/project, develops and implements HKI financial policies and procedures, ensure compliance and works collaboratively with other Finance and projects technical staff to facilitate projects.

Specific Responsibilities

  • The Finance and Admin Officer will oversee the operations and finances of the state office.
  • Review activity requests and prepare bank vouchers for payments
  • Track cash flow and compile retirement receipts and review
  • Enter payments and retirements into financial accounting software on daily basis using Quick-Book
  • Reconcile all bank account monthly against bank statement and submit to FM for review
  • Manages petty cash reconciliation
  • Preparation of office running budget
  • Check matching expenses for compliance with donor regulations.
  • Monitor donor budget and prepare all necessary donor reports and submit to Finance Manager for review and approval.
  • Assist with month end reporting package
  • Ensure implementation of regulations and procedures for local purchase, procurement and logistics management in collaboration with Logistics Officer(s).
  • Maintain rigorous operations in the field office, communicating regularly with the Abuja office to assure smooth operations.
  • Assist technical staff to develop and manage monthly and quarterly activity budgets.
  • Implement financial and internal control policies and procedures
  • Process supplier invoices
  • Ensure transactions are properly recorded and entered into HKI Quick books
  • Maintain financial files and records
  • Maintain the assets register
  • Submit staff time sheets for payroll processing

Required Qualifications and Experience

  • University Degree in Business Management or accounting. Postgraduate degree in related field and possession of professional qualification such as ACA or ACCA preferred.
  • Strong numeric skills and attention to detail and quality
  • Minimum 4 years’ management experience
  • Experience with USAID/DFID funded project
  • Proficiency in Microsoft Office Programs, especially Excel spreadsheets
  • Ability to use accounting software (i.e. QuickBooks)
  • Demonstrate good judgment and sound financial “common sense”
  • Ability to create and monitor budgets
  • Understand the principles of adequate documentation and of audit and performance necessary to ensure audit compliance.
  • Advanced written and verbal proficiency in English including business terminology.
  • Excellent communication, interpersonal and organizational skills
  • Ability to work in a team-oriented environment while maintaining an individual workload
  • Logical and flexible approach to solving problems, especially when working under pressure
  • Monitoring/assessing performance to make improvements or take corrective action
  • A creative and proactive approach to all areas of work with a ‘can do’ attitude, in line with the HKI’s values
  • Strong team working orientation with a flexible and adaptable approach to work demands across the whole organization.
  • Monitoring/assessing performance to make improvements or take corrective action
  • Good communication and interpersonal skills
  • Tertiary qualifications in a related field and experience working in a non-profit organization will be an advantage;
  • Commitment to accuracy and attention to detail
  • Excellent interpersonal skills and ability to relate to people at all levels internally and externally
  • Ability to plan, balance and cope with competing priorities
  • Good written and verbal communication skills
  • Good standard of IT including experience of using MS Office
  • Ability to manage teams, initiate and organize work
  • Ability to establish priorities in a time-sensitive environment and meet deadlines.



How to Apply

Interested and qualified candidates should send their Application along with a suitability statement to: Indicate the title of the position and location as the subject of the email.


Application Deadline 20th April, 2018.


Sales Executive Job at Kennedia Consulting

Kennedia Consulting – Our client in the Engineering sector, is looking to recruit suitable qualified candidates to fill the position below:



Job Title: Sales Executive
Slot: 3


  • Prospect and develop new customers
  • Undertake proposals, including the calculation of sales prices to achieve targets.
  • Prepare estimates for equipment, materials, projects, and services. Develop proposals for presentation to customers.
  • Identifying and establishing new business.
  • Perform outside sales activities including extensive travel , visiting customers on regular basis.
  • Increase market penetration within assigned geography and/or vertical market.
  • Maintain and improve sales skills, HVAC systems awareness, and industry knowledge through self-study, product seminars, company-provided training, and self-improvement courses.

Qualifications & Desired Skills

  • At least 4 years in a similar mechanical sales environment, selling HVAC or related services or products.
  • Must possess a valid driver’s license and self-owned vehicle.
  • Bachelor’s Degree and/or 3-5 years of proven sales or marketing experience
  • Pump/compressor/ equipment background highly desirable



How To Apply
Qualified and interested candidates should please send their CV’s to: , using “Sales Executive” as subject of mail.

New Job Openings at e.Stream Networks Limited

e.Stream Networks Limited, an ISO9001 Quality Certified company is a licensed broadband communications provider dedicated to providing suitable connectivity solutions for businesses.With over a decade in the ICT sector and presence all over Nigeria, we leverage on providing a unique combination of industry experience and expertise in our service offering to all our clients across the country.

We are recruiting to fill the vacant position below:



Job Title: Service Desk Officer (Strategic Account Support)
Reports to: Assistant Manager, Service Desk
Direct reports: N/A

Job Purpose

The primary goal for the position of Service Desk Strategic Account Support is;

  • To act as a single point of contact for all user incidents, requests and general communication on services for eStream Strategic Account Support (Class D, & E customers).
  • To restore ‘normal service operation’ as quickly as possible in the case of disruption & follow up till incident resolution life cycle.
  • To improve user awareness of service issues and use of services.
  • To manage user communication and escalating incidents and requests using defined procedures.
  • To enhance customer relationships, meeting organizational & operational objectives.

Duties and Responsibilities
Strategic Insight and Integration

Technical / Analysis and Problem Solving:

  • Use of eStream approved monitoring software’s, to proactively monitor links; remotes, PoPs, & backhauls, (End to End) for all Strategic account services.
  • Prompt communication of incident status & progress to customers, & in house till resolution.
  • Systematically troubleshoot incidents through all point of failures and attempt resolution of such incidents for all links being managed.
  • Escalate all unresolved incidents to affected (Outsource service support) / eStream 2nd/ 3rd level support and follow through to resolution life cycle.
  • Coordinate & manage user (Customer) requests related service.
  • Ensure documentation of all incidents and user requests on Microsoft Dynamic CRM.
  • Ensure service performance reports are sent to customers on weekly, monthly and quarterly basis.
  • Provide & report detailed intelligence on service performance for all service being managed to Line manager.
  • Reconcile customer service performance against target on monthly/quarterly basis.
  • Enhance Customer relationship with the company through planned, anticipatory calls to review service performance.
  • Escalate all twice recurring incidents to Line Manager and follow up till resolution & update the customer on complaint/incident status.
  • Liaise with Outsource service support in response to organisational request for access to supplier (Vendor) premises for service

Maintenance and incident management:

  • Responsible for ensuring that service level target is adhered to during incident resolution process. Maintenance of existing customer accounts through Customer Retention Ratio (CRR) Interpersonal, Relationship Management & Collaboration
  • Constantly liaise with service desk team members and all stakeholders to ensure customer satisfaction


  • Reporting service impacting incidents on a weekly/monthly basis to service manager.
  • Reporting service performance to customers on weekly / monthly/quarterly basis

Customer Focus:

  • Maintain constant communication with the customer, identify potential issues, and implement appropriate solutions.
  • Work with customers face-to-face or via telephone, attending on-site meetings when necessary.

Financial Management:

  • Increasing revenue through quarterly business chargeback reduction by prudent surcharge negotiation with customers

Education & Work Experience:

  • B.Sc/HND,in either Computer Science, Computer Engineering, Electrical Electronics Engineering, Telecommunications Engineering or any other relevant discipline
  • At least 3-5 years of customer support experience, part of this working as a Service Desk /Team Leader role
  • Possession of relevant certification and member of relevant association is required
  • Fluent in English and any other local language is an advantage

Competency, Skills & Certifications:

  • ITIL certified or have knowledge of ITIL. CCNA, CWNA
  • Customer service, Soft skill, Service Mgt training and other relevant certificate applicable
  • Strong knowledge of & any other monitoring that may be used by the organisation.
  • Experience in the use of software applications including; (Solarwind’s, Cacti, iMonitor, WinBox, Microsoft Dynamics CRM, Air-control, CNS Server. etc
  • Technical understanding of network infrastructure.
  • Ability to drive initiatives with minimal supervision.
  • Planning and organizing skills
  • Relationship & People Management
  • Process Awareness & Implementation
  • Service Desk Experience
  • Emphasizing Excellence


  • Reduce time to resolve incidents
  • Average time to escalate Incidents & Follow ups.
  • Improve Customer satisfaction to reduce churn rate
  • Maintain good relationship with Customers
  • Ensure proper documentation of customer records.
  • Strict Compliance to QMS Standards.

Working conditions:

  • The incumbent may be required to sit in cold (air conditioned) rooms for a long time.
  • The incumbent may occasionally work off-site

Physical requirements:

  • This position does not require any physically demanding task. However, the incumbent should be physically fit to withstand the mental demands.

Interested and qualified candidates should: Click here to apply



Job Title: Service Delivery Officer
Reports to: Service Delivery Team Lead
Direct reports: NIL

Job Purpose

  • Service Delivery Officer is responsible for planning, coordinating and facilitating the delivery of services to customers in line with e.Stream standard.
  • The incumbent is expected to develop realistic project schedule, conduct risk management and stakeholder management toward attaining customer’s satisfaction.

Duties and Responsibilities
Strategic Insight and Integration:

  • Work collaboratively with the technical team to maintain thorough knowledge of product capabilities with regards to customer requirement.
  • Responsible for ensuring and confirming that newly deployed services are done in line with e.Stream standard.

Technical / Analysis and Problem Solving:

  • Coordinates the activities of the project team and external vendors in order to ensure services delivered consistently meet customers’ expectation.
  • Ensures the delivery of services to customers within the agreed timeline.
  • Responsible for ensuring effective quality control processes are in place to monitor services delivered to customers.
  • Ensure accurate documentation of services delivered to customers on the CRM.


  • Contribute in creating and driving a vision for the unit in line with corporate goals.
  • Lead and motivate team members – encouraging them to deliver quality results

Interpersonal, Relationship Management & Collaboration:

  • Liaise with internal stakeholders and 3rd party vendors to deliver projects.
  • Promote customer service and track timelines for delivery of services to customers.


  • Deliver periodic and regular reports to line manager on service delivery activities, challenges and results.
  • Provide regular important update to customers and internal stakeholders.
  • Seek and provide useful feedback to line manager.
  • Generate and submit periodic report on service delivery issues to management for informed decision.

Customer Focus:

  • Ensure delivered services meet customer’s requirement.
  • Provide platforms to receive customers’ feedback.
  • Ensure prompt delivery of services to customers.

Education & Work Experience:

  • Bachelor’s degree in Information Technology, Computer Science, Electrical Electronics Engineering or related field
  • Minimum of 3 years work experience in a relevant role.
  • Network experience in an ISP environment or a systems integration company with specialization in enterprise and service provider routing and switching solutions.
  • Affiliation with relevant professional bodies

Competency, Skills & Certifications:

  • Project Management Training/Certifications (PMP, Prince 2, etc.)
  • Certification in CCNA & ITIL
  • Strong verbal/written communication ethics
  • ISP Network Design
  • RF Technology Skills
  • Leadership
  • Customer Service
  • Relationship & People Management


  • Successful delivery of projects within the agreed timeline.
  • 100% compliance to QMS standard.

Working conditions:

  • The incumbent may be required to sit in cold (air conditioned) rooms for a long time.
  • The incumbent may be required to travel out of station seldom.

Physical requirements:

  • This position does not require any physically demanding task. However, the incumbent should be physically fit to withstand the mental demands.

Interested and qualified candidates should: Click here to apply

Assistant Manager, Training Job at Four Points by Sheraton Hotel

Marriott International – Our client, Four Points by Sheraton Lagos, Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.

They are recruiting to fill the position below:



Job Title: Assistant Manager, Training
Job Number: 18000ZYI
Location: Lagos

Job Summary

  • Assists with identifying and addressing employee and organizational development needs.
  • The position is assist in ensuring effective training is in place to enable the achievement of desired business results.
  • Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills.
  • Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs.
  • Measures the effectiveness of training to ensure a return on investment.

Core Work Activities
Assisting with Administering Employee Training Programs:

  • Promotes and informs employees about all training programs.
  • Meets with training cadre on a regular basis to support training efforts.
  • Observes service behaviors of employees and provides feedback to individuals and/or managers.
  • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
  • Helps employees identify specific behaviors that will contribute to service excellence.
  • Ensures employees receive on-going training to understand guest expectations.
  • Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.

Assisting with Evaluating Training Programs Effectiveness:

  • Monitors enrollment and attendance at training classes.
  • Meets regularly with participants to assess progress and address concerns.
  • Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
  • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
  • Measures transfer of learning from training courses to the operation.
  • Ensures adult learning principles are incorporated into training programs.

Assisting with Developing Training Program Plans and Budgets:

  • Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
  • Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.
  • Aligns current training and development programs to effectively impact key business indicators.
  • Assists with establishing guidelines so employees understand expectations and parameters.
  • Develops specific training to improve service performance.
  • Drives brand values and philosophy in all training and development activities.
  • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Assisting with Managing Training Budgets:

  • Assists with the development of the Training budget as required.
  • Assists with managing budget in alignment with Human Resources and property financial goals.
  • Assists with managing department controllable expenses to achieve or exceed budgeted goals.
  • Utilizes P-card if appropriate to control and monitor departmental expenditures.

Education and Experience:

  • 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.
  • Or 4-year bachelor’s degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.



How to Apply
Interested and qualified candidates should:
Click here to apply

Driver Job at Westown Hotels

Westown Hotels – As a luxury four star hotel in Lagos, Westown hotel can boast of some of the best staff in the industry. Our newly restructured team have been trained to deliver optimum service to our guest. When you walk into Westown Hotel, you instantly get the feeling that you are in a civilized safe and secure environment.

We are recruiting to fill the position below:

Job Title: Driver

Job Description

  • Complete daily maintenance checks on delivery van and notify manager of any issues.
  • Well conversant with the mainland axis.
  • Minimum of 3years experience as a driver.
  • Minimum of O’Level Educational Qualification.



How to Apply
Interested and qualified candidates should forward their CV’s and Applications to:

Application Deadline 30th April, 2018.

Project Coordinator – Sales Job at Lumos Nigeria

Lumos offers clean and affordable solar power to a market of 1.3 billion potential customers who live off the electricity grid.Lumos enables people to replace hazardous and expensive kerosene generators and lanterns with modern solar electricity that can power lights, cellphones, fans, computers, TVs and other small electronic devices (all at once, every day). By offering Solar Power as a Service, Lumos offers homes and small businesses a simple and affordable way to pay for electricity in small installments using their mobile phones

We are recruiting to fill the position below:



Job Title: Project Coordinator – Sales
Function: Sales
Reporting Relationship (Line Manager): Sales Director

Overall Job Purpose

  • Role holder’s primary responsibility is to manage Sales related projects and processes.
  • S/he will manage activities, resources, equipment and information, track and analyze projects performance, expenditures, procurement and report possible or current blockers, risks, overflows and deficits.

Job Responsibilities

  • Coordination of projects in the Sales function
  • Facilitate all projects before handing over to project owner e.g. opening and closure of new Point of Sales (POS) and Sales Channels
  • Coordinate creation and delivery of marketing materials and content
  • Create trade marketing plans for individual products and product ranges
  • Track and analyze all sales project performance, cost performance, schedule and report to management on changes to project scope, project schedule, and project costs, being able to suggest improvements of all the above stated
  • Ensure crediting of all Demo systems across all POS
  • Any other Business-related duties as required by the Line Manager, Sales Director
  • Evaluate progress / tracking of opened Point of Sales (POS)
  • Ensure open channels of communication with all stakeholders, MTN Regional Managers and Trade partners
  • Support opened Point of Sales (POS) to trade optimally
  • Liaise between Sales and other functions within the organization
  • Coordinate activities associated to the company’s participation at tradeshows or events
  • Ensure that all marketing merchandise necessary for brand visibility are available across all channels of sales
  • Manage all Point of Sales (POS) data across territories
  • Drive brand awareness across various categories and products
  • Attend and present at trade shows and events on behalf of the company

Educational Qualifications

  • First degree in Business Management or Finance Field
  • Minimum of 3 years’ practical experience
  • Above average proficiency in MS excel and power point is very important

Dimensions (KPI / Metrics Measurement):

  • Timeliness and accuracy of report rendition
  • Efficiency in coordinating with regional sales team, all POS related issues
  • Accuracy and timeliness with communication to Sales Team
  • Success of review meetings and coordinated forums

Relevant Experience:

  • Demonstrated Ability to manage complex project
  • Cross functional engagement
  • Report writing
  • Strategy development
  • Process and policy development
  • Conceptual and Analytical skill

Other Requirements:

  • Analytical minded
  • High level of assertiveness and emotional intelligence
  • Attention to details
  • Result and service orientation
  • Effective team player; good with people – calm, good at building relationships
  • Effective Communication / Presentation skills – written and oral



How To Apply

Interested and qualified candidates should send their CV’s to: Subject should be job title: Project Coordinator-Sales


Application Deadline 13th April, 2018.

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