Assistant Manager, Training Job at Four Points by Sheraton Hotel

Marriott International – Our client, Four Points by Sheraton Lagos, Where timeless classics are woven with modern details. Where business meets pleasure. Where even when you’re global, you can experience the local. Designed for the independent traveler seeking balance, there’s Four Points.

They are recruiting to fill the position below:



Job Title: Assistant Manager, Training
Job Number: 18000ZYI
Location: Lagos

Job Summary

  • Assists with identifying and addressing employee and organizational development needs.
  • The position is assist in ensuring effective training is in place to enable the achievement of desired business results.
  • Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills.
  • Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs.
  • Measures the effectiveness of training to ensure a return on investment.

Core Work Activities
Assisting with Administering Employee Training Programs:

  • Promotes and informs employees about all training programs.
  • Meets with training cadre on a regular basis to support training efforts.
  • Observes service behaviors of employees and provides feedback to individuals and/or managers.
  • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
  • Helps employees identify specific behaviors that will contribute to service excellence.
  • Ensures employees receive on-going training to understand guest expectations.
  • Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.

Assisting with Evaluating Training Programs Effectiveness:

  • Monitors enrollment and attendance at training classes.
  • Meets regularly with participants to assess progress and address concerns.
  • Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
  • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
  • Measures transfer of learning from training courses to the operation.
  • Ensures adult learning principles are incorporated into training programs.

Assisting with Developing Training Program Plans and Budgets:

  • Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
  • Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.
  • Aligns current training and development programs to effectively impact key business indicators.
  • Assists with establishing guidelines so employees understand expectations and parameters.
  • Develops specific training to improve service performance.
  • Drives brand values and philosophy in all training and development activities.
  • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

Assisting with Managing Training Budgets:

  • Assists with the development of the Training budget as required.
  • Assists with managing budget in alignment with Human Resources and property financial goals.
  • Assists with managing department controllable expenses to achieve or exceed budgeted goals.
  • Utilizes P-card if appropriate to control and monitor departmental expenditures.

Education and Experience:

  • 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.
  • Or 4-year bachelor’s degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.



How to Apply
Interested and qualified candidates should:
Click here to apply

Data Manager Job In A Standard Engineering Firm

Stonewatch Consulting Limited is an indigenous company which began operations in 2015 and a duly incorporated company under the Nigerian  Company and Allied Matters Act 1990. Stonewatch Consulting Limited  is a comprehensive engineering firm with uncommon capabilities for planning, designing, executing construction projects, offering core mechanical, electrical, and plumbing design, as well as fire protection, architectural lighting technology, commissioning and sustainable consulting services.

We are recruiting to fill the position below:

Job Title: Data Manager

Job Description

  • We are looking for an experienced Data Manager to oversee the development and use of data systems. You will discover efficient ways to organize, store and analyze data with attention to security and confidentiality.
  • A great data manager is able to fully grasp the complexity of data management. The ideal candidate will have a strong understanding of databases and data analysis procedures. You will also be tech-savvy and possess excellent troubleshooting skills.
  • The goal is to ensure that information flows timely and securely to and from the organization as well as within.


  • Create and enforce policies for effective data management
  • Formulate techniques for quality data collection to ensure adequacy, accuracy and legitimacy of data
  • Monitor and analyze information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.)
  • Ability to travel out of the country at any given time
  • Devise and implement efficient and secure procedures for data handling and analysis with attention to all technical aspects
  • Establish rules and procedures for data sharing with upper management, external stakeholders etc.
  • Support others in the daily use of data systems and ensure adherence to legal and company standards
  • Assist with reports and data extraction when needed


  • 1/2years experience as data manager
  • Excellent communication and collaboration skills
  • Excellent understanding of data administration and management functions (collection, analysis, distribution etc.)
  • Familiarity with modern database and information system technologies
  • Proficient in MS Office (Excel, Access, Word etc.)
  • An analytical mindset with problem-solving skills



How To Apply

Interested and qualified candidates should forward their CV’s to:
Application Deadline 27th May, 2018.

Sales Key Account Manager Job at Procter and Gamble

Procter and Gamble is one of the largest FMCG (Fast Moving Consumer Goods) company in the world with strong brands like Pampers, Ariel, Always, Gillette and Oral B just to name a few. We have been in existence for over 179 years globally and 24 years in Nigeria.

We are recruiting to fill the vacant position below:



Job Title: 
Sales Key Account Manager
Req No: SLS00002604
Location: Lagos
Job Type: Full-time


  • Are you intrigued by the idea of building long-term business relationships with our customers? In developing and negotiating plans which build shared value for our shoppers, customers and Company?
  • Than Sales at Procter & Gamble is the right place to foster your career & leadership development!
  • As a Key Account Manager, you are in charge of maintaining and growing a long-term partnership with your customer by continuously proposing solutions and plans that meet their objectives. To do so, you’ll develop a keen understanding of your product categories and channels.
  • Whilst building the plans, you will not only demonstrate your negotiating and sales skills, but also your financial & marketing skills, analytical insights and logistical understanding as you are responsible for your client from A-Z.
  • You’ll be part of a Sales team in which trust, team spirit, real passion for winning and leadership are very important.
  • Apart from meaningful responsibilities from day 1, standout learning opportunities, and an inclusive and international working context, we also offer employees personalized flexibility designed to deliver business results and enable employees to grow their careers while meeting personal needs.
  • At P&G, we don’t just offer a job, we offer a career with varying assignments and lots of development opportunities that nurture & develop our leaders of tomorrow.


  • Caring for a geographical region consisting of International Customers, Wholesalers, and Smaller stores, building strong relationships with all parties.
  • Collaborating very closely with teams from other departments to assist in delivering excellent end-to-end customer service delivery & response to market trends & needs.
  • Resolve any issues and problems of your clients and act as a link between your customer and the internal teams.
  • Acquiring a deep understanding of your customer needs and requirements.
  • Acquiring in-depth understanding of your shoppers, categories and market.
  • Delivering volume & leadership in-store presence.
  • Articulating and executing appropriate go-to-market strategies for new geographies/categories into which the distributor is expanding business.
  • Preparing volume forecast and plans.

If you’re a good fit you:

  • Have a Bachelor’s or Masters degree.
  • Have strong organizational & analytical skills
  • Have the ability to collaborate effectively within a multicultural environment.
  • Have at least 2 years of sales experience in the Consumer Goods industry.
  • Have good speaking & written command of the English language.
  • Have evidence of passion, leadership, and achievements in your previous academic or professional careers.

What does P&G offer you?

  • An environment to showcase your knowledge & abilities among some of the most passionate, driven, and talented individuals in the market.
  • A competitive salary package & benefits.
  • A continuous learning & development environment supplemented by mentoring, coaching, and formal training.



How to Apply
Interested and qualified candidates should:
Click here to apply

Current Job Vacancies at House of Tara International

House of Tara International – We are House of Tara, the largest brand in the beauty and cosmetics industry out of Africa. We currently have 24 branches across Nigeria with sales presence in Ghana, Tanzania, Kenya & South Africa. Our company takes pride in not just beauty consultation, but in empowering women, creating self-awareness and enhancing self-esteem.

We are recruiting to fill the position below:



Job Title: Makeup Artist


  • Are you savvy, creative, smart, witty, open to learning, purpose-driven, caring, resilient, entrepreneurial, an enabler?
  • 1 – 2 Years Makeup Artist Experience, Resourceful and Exciting Individual with Exceptional Knowledge of Makeup Technique and Application
  • Then here is your chance to be a part of our global community…



Job Title: Makeup Artist
Lagos (Lekki & Ikeja & Awoyaya)Job Description

  • Are you savvy, creative, smart, witty, open to learning, purpose-driven, caring, resilient, entrepreneurial, an enabler?
  • 1 – 2 Years Makeup Artist Experience, Resourceful and Exciting Individual with Exceptional Knowledge of Makeup Technique and Application
  • Then here is your chance to be a part of our global community…



How to Apply
Interested and qualified candidates should send their Résumé to: using the Job title and location as the subject of the Email. E.g “Job Title- Location”

 Application Deadline 20th April, 2018.

Ongoing Recruitment at Zari Transport

Zari transport is an indigenous transport company with head office in Lagos. Building on our competence in the transportation industry & our many partners, we are expanding our operations in Nigeria. Our Service Range from Airport Transfer, Professional Chauffeur, Private Car, Outsourcing of personnel, etc.

We are recruiting to fill the position below:



Job Title: Corporate Driver
: Lagos

Key Requirements

  • Valid Driver’s License
  • Familiarity with Traffic Laws & Signs on the Streets
  • Knowledge of Roads
  • Willing to work with minimal supervision
  • Minimum of 2 Years Working Experience
  • Minimum of OND
  • Basic Oral Communication Skill

N45,000 – N50,000.



Job Title: Transport Supervisor
Slot: 3

Key Requirements

  • Valid Driver’s License
  • Minimum of 5 Years Working Experience
  • Minimum of HND/B.Sc and relevant work experience
  • Basic Oral Communication Skill
  • Familiarity with Traffic Laws & Signs on the Streets
  • Knowledge of Roads
  • Willing to work with minimal supervision
  • Excellent team spirit and ability to coordinate activities.

N55,000 – N60,000.



Job Title: Marketer
: Lagos
Slots: 20 (Female: 10, Male: 10)

Key Requirements

  • A can-do attitude
  • Minimum of 2 years working experience
  • Minimum of SSCE or relevant work experience
  • Basic oral Communication Skill
  • Knowledge of roads and places in Lagos
  • Willing to work with minimal supervision

N45,000 – N50,000.



Job Title: Personal Driver
Slot: 10

Key Requirements

  • Valid Driver’s License
  • Minimum of 2 Years Working Experience
  • Minimum of SSCE
  • Basic Oral Communication Skill
  • Familiarity with Traffic Laws & Signs on the Streets
  • Knowledge of Roads
  • Willing to work with minimal supervision.

N45,000 – N50,000.



Job Title: Truck Driver
: Lagos
Slot: 10

Key Requirements

  • Valid Driver’s License
  • Minimum of 2 years working experience
  • Minimum of SSCE or relevant work experience
  • Basic Oral Communication Skill
  • Familiarity with Traffic Laws & Signs on the Streets
  • Knowledge of Roads
  • Willing to work with minimal supervision

N45,000 – N50,000.



How To Apply
Interested and qualified candidates should send their CV’s to:


Note: Only Shortlisted Candidate will be contacted.

Recent Job Vacancies at Blizz technology

Blizz technology, as a leading IT solution and service provider, provides innovative information technology – enabled solutions and services to meet the demands arising from social transformation, shaping new life styles for individuals and creating values for the society.

We are recruiting to fill the following positions in Lagos State below:



Job Title: Systems Engineer
Location: Lagos

Job Description

  • We are in need of a talented Systems Engineer who has the experience necessary to help build out our existing infrastructure and troubleshoot problems as they arise.
  • We’re a growing company with a team of highly dedicated IT professionals who give their all to help our enterprise flourish. The ideal candidate for this position can prioritise mission critical tasks and coordinate the construction and expansion of our systems to updates and other maintenance tasks don’t get in the way of daily operations.
  • We’re interested in automating as many of our processes as possible to reduce the potential for human error.

Responsibilities and Duties

  • Monitor existing systems to ensure structural integrity
  • Oversee the development and installation of new hardware and software
  • Install and configure operating systems and other software and routinely test installed software for glitch detection and other issues
  • Provide technical direction to IT support staff
  • Ensure constant availability of technical resources
  • Design and implement security systems and redundant backups to maintain data safety
  • Write custom scripts to reduce the need for human intervention

Qualifications and Skills

  • Bachelor’s Degree in Information Technology, Computer Engineering or related field required (Master’s preferred)
  • 3+ years’ experience in systems engineering and IT support required
  • Proven track record of success in installation and maintenance of LINUX-based software
  • Experience creating automated scripts and software preferred
  • Willingness to sign confidentiality agreement and protect trade secrets
  • Exceptional networking skills and knowledge

Application Deadline 11th May, 2018.



Job Title: Safety Manager
: Lagos


  • Blizz Technology takes safety seriously unlike every other companies, and we require all of our employees to use the standard industry practices to keep everyone safe on the job.
  • To that end, we’re seeking an experienced Safety Manager who can evaluate the safety protocols followed on various job sites, organize safety training for employees and report problems to management.
  • The ideal candidate will have experience in the IT industry and understand the specific safety issues inherent to the industry.
  • The job includes significant field work, so reliable transportation and a flexible schedule are a must.

Responsibilities & Duties

  • Must visit job sites to conduct safety audits on personnel, equipment and materials
  • Evaluate, assess and alter safety procedures and policies for the benefit of employees and clients
  • Research and implement new materials handling processes
  • Analyse accident reports and evaluate injury case studies based on available facts
  • Prepare and conduct safety training sessions for employees
  • Ensure compliance with all regulatory bodies and standards
  • Research environmental regulations and policies and institute changes to ensure compliance
  • Track incident metrics and apply findings
  • Oversee the applications for and receipt of necessary permits
  • Lead injury and incident inquiries and evaluations

Requirement & Skills

  • Bachelor’s degree required (preferably in Environmental Health and Safety)
  • 2+ years’ experience in IT industry
  • Ability to train, influence and motivate team members

Application Deadline 27th April, 2018.



Job Title: Sales Assistant

Job Description

  • Blizz Technology is in search a Sales Assistant who can offer reliable support to the sales team and help improve efficiency as sales volume increases.
  • The Sales Assistant will be responsible for maintaining regular contact with larger customers, ensuring that all sales documents and agreements are completed before they are filed and updating the customer contact information as needed. If you have previous inside sales experience and you’re interested in taking your career to the next level, we encourage you to apply today.


  • Must organize sales presentations and ensure that all sales presentation materials are prepared prior to deadlines
  • Must update customer records in the company database as required
  • Contact customers to answer basic procedural questions or to gauge their level of satisfaction with the company
  • Collaborate with the sales staff to monitor active purchase orders and make sure that orders are completed on time
  • Must report any inventory or service issues to management and the appropriate Account Manager immediately

Qualifications and Skills

  • Higher National Diploma or Bachelor’s Degree in Business Administration or related field preferred
  • 2+ years’ sales support experience
  • Proficiency in Salesforce platform
  • Strong knowledge of MS Office suite
  • Ability to prioritize and meet deadlines in a fast-paced corporate environment

Application Deadline 25th May, 2018.



How To Apply

Interested and qualified candidates should send their CV’s to:

New Job Openings at Stresert Services Limited

Stresert Services Limited – Our client in various sectors requires the services of suitably qualified candidates to fill the position below:



Job Title: Female Executive Housekeeping Supervisor
Location: Ikoyi, Lagos
Ref no: Female-EHM

Job Description/Duties

  • Supervise all housekeeping staff and report accordingly.
  • Train new employees in the unit.
  • Assign new employees to job duties.
  • Supervise works carried out by employees and follow up on complaints and reports made by the supervisors.
  • Approve and oversee supply requisitions.
  • Organize the work for the housekeeping unit and distribute tasks accordingly.
  • Schedule employees and assign days-off according to roaster.
  • Maintain time attendance book of all employees in the unit.


  • Develop and implement housekeeping systems and procedures.
  • Prepare reports for Management information.
  • Responsible for overall cleanliness and orderliness of the apartment.
  • Ensure that rooms are made as per approved standards.
  • Prepare annual housekeeping budget.
  • Plan and supervise horticultural activities.
  • Attend to and resolve complaints.
  • Recommend recruitment of new personnel.
  • Daily briefing of Supervisors.


  • Strong Leadership traits.
  • Ability to think outside of the box and able to drive change for operational efficiencies.
  • Disciplined persona.

Education and Experience:

  • Degree or Diploma in Hotel Management
  • Minimum of at least 7 years experience from a 4-star hotel.
  • Strong operational/technical know-how in hospitality management.



Job Title: Account & Admin Executive
Ref no: ‘A&AE’
Department: Finance & Administration
Reports To: General Manager
Supervision: None

Basic Function

  • To maintain financial accounting records, recommend necessary financial control processes and facilitate Office Administration.

Principal Responsibilities

  • To maintain necessary financial accounting records according to standard accounting standards
  • To recommend necessary financial control processes
  • To input all financial transactions into the computer system and generate financial management reports as needed
  • To work with the Sales Team to ensure that Accounts Receivables are managed within Company policy guidelines
  • To establish records and track stock movement in the warehouse
  • To support the preparation of monthly and annual management accounts
  • To operate the Petty Cash Imprest Account
  • To facilitate daily bank lodgements
  • To Liaise with the External Auditors and Tax Consultant to ensure compliance with all relevant statute
  • And carry out any other related duties, as may be required.

Secondary Responsibilities
To establish simple administrative processes for the procurement, management, maintenance and control of the following to prevent abuse:

  • Stationeries
  • Office Equipment
  • Company Vehicles
  • Generators
  • To ensure that the office space is kept clean and in a servicable state at all times
  • To ensure that statutory rates & levies are paid on time
  • To ensure that the office is secured at all times

Job Requirements

  • Education: A good first degree in Accounting from a reputable university or Polytechnic.
  • Working knowledge of Microsoft Excel, Word and PowerPoint is a requirement.
  • Experience: 2 – 3 years post graduation experience in Financial Accounting is required.
  • Experience in the use of Peachtree accounting system will be an advantage.

Gross salary per month is N83,500.



How to Apply
Interested and qualified candidates should send their CV’s to: using ”ref no” as subject of mail.


Application Deadline 25th April, 2018.


Shortlisted candidates will be invited for interviews.

Job Vacancy For an ICT Personnel at AT&A Group Limited

AT&A Group Limited offers Investment, Properties & Retail Management Services, we are recruiting suitable and qualified candidates to fill the position below:

Job Title: ICT Personnel

Job Description

  • The Information Technology (I.T.) Personnel is responsible for installing and maintaining computer hardware, software and networks of AT&A.
  • The I.T. personnel reports to the Group Chief Operating Officer, He/ She manages and provides hardware and software maintenance, recommendations, training and consultations about future planning and development of resources.
  • Providing these services in an effective and efficient manner will ensure maximum access to and implementation of technology services and resources in AT&A.


  • Manage information technology and computer systems;
  • Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP);
  • Maintain current and accurate inventory of technology hardware, software and resources Information Technology;
  • Monitor and maintain technology to ensure maximum access main activities;
  • Maintain log and/or list of required repairs and maintenance;
  • Make recommendations about purchase of technology resources;
  • Research current and potential resources and services;
  • Provide network accounts and passwords as required;
  • Monitor security of all technology;
  • Develop data management policies and procedures;
  • Ensure you keep management and clients updated on progress;
  • Advise staff of security breach and/or change in password or security status;
  • Identify and prepare hardware for disposal when appropriate ;
  • Perform other related duties as required.
  • Meet with managers to discuss system requirements, specifications, costs and timelines;
  • Develop and implement policies and procedures for electronic data processing and computer systems operations and development;
  • Train staff about potential uses of existing and new technology;
  • Provide individual training and support on request;
  • Provide recommendations about accessing information and support
  • Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems;
  • Control the computer systems budgets and expenditures;
  • Ensure technology is accessible and equipped with current hardware and software main activities;
  • Troubleshoot hardware, software and network operating system;


  • This position requires a bachelor’s degree from an accredited institution (degree award not less than a second class lower). A professional certification in Information Technology or a master’s degree would serve as an added advantage.


  • The I.T Personnel will be a seasoned individual with a minimum of 2 – 3 years related experience.

The Information Technology Personnel must have proficient knowledge in the following areas:

  • Computer hardware and software systems and programs;
  • Computer networks, network administration and network installation;
  • Computer troubleshooting;
  • Computer viruses and security;
  • E-mail and internet programs.


  • Management and supervisory;
  • Team building ;
  • Analytical and problem solving;
  • Decision makings;
  • Effective verbal/ written, Presentation and Listening communications skills;
  • Computer skills including the ability to operate Computerized Accounting, Spreadsheet, Word-processing, Graphics, Website development programs at a highly proficient level.

Key Competencies:

  • Excellent organizational skills
  • Excellent analytical and problem solving skills
  • Confidence in decision-making
  • A good team-playing mentality
  • Good leadership skills
  • An ability to work to tight deadlines and within constraints
  • Understanding of complex information and requirements
  • Good prioritization skills and be flexible enough to adapt plans
  • Good evaluation skills
  • Good communications skills – written and verbal
  • Great IT skills combined with a good head for business



How To Apply

Interested and qualified candidates should send their CV’s and application letter to:

 Application Deadline 14th April, 2018.

Vigilance Strategy & Monitoring Officer Job Vacancy at Ikeja Electricity Distribution Company

Ikeja Electricity Distribution Company (IKEDC) – Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja Electric), Nigeria’s largest power distribution network powers lives and businesses with innovation and unwavering drive for excellence. The company began its new phase of growth and expansion on November 1st, 2013 following the handover of the defunct Power Holding Company of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.

We are recruiting to fill the position below:



Job Title: Vigilance Strategy & Monitoring Officer
: Lagos
Reporting To: Vigilance Strategy & Monitoring Specialist
Job type: Full time

Role Purpose

  • Will be responsible for carrying out the unit strategic vigilance activities


  • Prepare Weekly visitation plans based on escalations and customer complaints
  • Periodic Energy and commercial loss audit
  • Weekly Performance reporting
  • Analysis of MIS reports, provide monitoring oversight for field commercial for effective close out of all escalated issues/complaints.
  • Carry out any other duties as requested by the team lead and/or Head (Vigilance strategy & Monitoring)
  • Provide daily feedback report to relevant stakeholders for all escalations and customer complaints where required
  • Enforce actions on consumers resorting to theft or illegal use of electricity
  • Investigation of complaints assigned and providing technical comments on various investigations.
  • Ratification of penalized customer
  • Periodic surveillance checks for both customer and field commercial staff to ensure compliance to company policies

Minimum Qualifications/Requirements

  • This role requires a First degree or its equivalent diploma qualification
  • Requires between 1-2 years relevant work experience

Technical Competencies:

  • Good Knowledge of metering installation
  • Familiarity with the various types of electricity metering infrastructure
  • Good knowledge of the electricity supply chain value system
  • Knowledge of the electricity regulatory codes and requirements
  • Energy audit/accounting capabilities
  • Business Acumen
  • Customer Orientation
  • Planning and Organizing
  • Teamwork

Behavioral Competencies:

  • Discipline & Integrity
  • Good Intuitive and observatory skills
  • Good Listening and questioning skills.
  • Communication skills.
  • Business ethics.
  • Great analytical skills.
  • Attention to detail.
  • Ability to influence others



How to Apply
Interested and qualified candidates should:
Click here to apply


Application Deadline 5th April, 2018.

Vacant Job For Hospitality Officer (Entry Level) at RusselSmith Group

RusselSmith Group, is an ISO 9001:2008 certified asset integrity management services company incorporated to serve the needs of the global Oil and Gas Exploration and Production industry, using Rope Access Technology as our principal medium of access.

A career at RusselSmith offers you growth and a chance to make a difference. Throughout our history, we have continued to help our employees realize their dreams, whilst creating opportunities for them to fulfill their personal and professional potential.

We are recruiting to fill the position below:



Job Title: Hospitality Officer
Job Reference Code: RS-FAS-003
Location: Nigeria
Job Type: Contract

Summary of Functions

  • Assists in ensuring that attendants are always correctly and smartly dressed, that they offer professional and courteous service to their customers
  • Attend to customer complaints in a timely manner
  • Fully aware of catering operation and make suggestions for improvement
  • To arrange duties and rosters as necessary to ensure that all tasks are correctly and timely completed
  • Ensure maximum security in all areas under control and that staff are fully aware of the importance of key security
  • To be aware of all statutory regulations affecting safety and ensure that any safety hazard is reported
  • Assists in coordinating departmental meeting and report departmental performance
  • Accept all the internal customer service request assigned to the department related to services, reassign and follow up with responsible units for close out
  • Responds to internal customer inquiries and concerns. Ensures timely and quality service delivery to customer. Follows up with internal customer to ensure customer satisfaction
  • Reports – Generate the required daily, weekly, monthly, quarterly, bi-annually and Annually reports and presentations
  • Performs other duties or projects as required or as assigned
  • Assists in ensuring that Kitchens and Lounges are clean and stocked with the stipulated requirements.
  • Assists in ensuring that room service orders are executed promptly and that they comply with the procedure
  • Supervision of attendants and stewards in head office and staff houses
  • Assists in ensuring the prompt and efficient service of all meals, snacks, functions and beverages as per procedure
  • To plan and cost menus, making sure that budgetary limits and prescribed menus are adhered to.
  • Assists in ensuring consistency in the production of food, whether this is served in the restaurants, lounge or staff house dining room
  • Ensure that rooms have been serviced and maintained as per standards and Company procedure
  • Ensure that once a booking is confirmed, all details and requirements are noted, using a check list to maintain the room
  • Assists in ensuring that staff house and company approved hotel guests are checked in and allocated rooms promptly and courteously. Also greets guest after they are checked in to ensure their comfort
  • Ensure that faults and defects are reported to Facility Maintenance Department and actioned without delay.
  • Assists in ensuring that all stocks and supplies are timely requested, correct stock levels maintained and stored under optimum conditions.

Educational Qualifications

  • A good University First degree is required.
  • At least 1-2 years’ experience in Hospitality sector
  • Experience in a 3 or 4 Star Hotel is required

Experience Required:

  • 0-2 years

Skills/Qualifications Required:

  • Flexibility with time to work extra hours is highly required
  • Good oral and written communication skills.
  • Good reasoning skills; multi-tasking skills and organizational skills
  • Proficient in the use of Microsoft Office Tools
  • Attention to detail.
  • Ability to work in a team with high people orientation
  • Strong supervisory skills
  • Good relational and interpersonal skills.
  • Good team spirit and strong customer orientation.
  • Good problem solving, initiative and planning skills



How to Apply
Interested and qualified candidates should:
Click here to apply

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